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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.5
1,061 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,062 Reviews of Napleton’s Kia of Elmhurst

November 28, 2022

It was a great experience, I got treated with professionalism and promptness. James was great throughout my entire car buying ordeal. No pressure, he listened to what I needed and that's exactly More

by kermitgipson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette, Monica Jucan
Nov 29, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst!

November 23, 2022

Bought a new Kia here, very happy with my purchase, Wade and AL is very helpful and easy to work with More

by Downs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade, Al
Nov 24, 2022 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Downs! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

November 19, 2022

Their Agents are very kind and knowlegeable on the Cars they are selling and showing you! More

by dm1dc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette and Marius Petrutiu, Monica Jucan
Nov 22, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, we are pleased to hear about your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2022

We had a great experience at Napleton Kia. James Sublette was wonderful to work with. We are so happy with our new car and we highly recommend visiting Napleton and asking for James. More

by ErinJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette
Nov 15, 2022 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Erinj. Thank you and we hope to see you again! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/ x2339 marta.nilles@napleton.com

November 14, 2022

Just bought a new car from Napleton. We had a great experience working with James Sublette. Highly recommend Napleton and asking for James. More

by tjjohnsn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette
Nov 15, 2022 -

Napleton’s Kia of Elmhurst responded

Tjjohnsn, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/ x2339 marta.nilles@napleton.com

November 13, 2022

This is my second time purchasing from Napleton of Kia. This was an absolutely seamless transaction. Our salesperson, Andre Sr., was extremely professional listening to what we needed and then guiding me t More

by Mia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr.
Nov 15, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Mia! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

November 12, 2022

Absolute pleasure working with Andre Jennings Sr! Worked with us to get us what we needed! Longtime customer because of people like him! More

by LG123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Nov 15, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Lg123! We hope we can continue to be of service to you down the road! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

November 11, 2022

I recently purchased a used kia soul from this dealership the salesman Kenad was very helpful knowledgeable about the product the whole process from start to finish was phenomenal More

by Milutin1960.mm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenad, Monica Jucan
Nov 14, 2022 -

Napleton’s Kia of Elmhurst responded

Milutin1960.mm, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/ x2339 marta.nilles@napleton.com

November 10, 2022

I came to this dealership looking for a reliable and functional car and they delivered that for me. More

by ClarkR
Recommend Dealer
Yes
Employees Worked With
Anes
Nov 14, 2022 -

Napleton’s Kia of Elmhurst responded

Clarkr, we appreciate you choosing Ed Napleton's Kia of Elmhurst! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/ x2339 marta.nilles@napleton.com

November 10, 2022

Great service and experience. I worked with one of the best sales associates ever and he was very knowledgeable More

by Clif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade
Nov 14, 2022 -

Napleton’s Kia of Elmhurst responded

Clif, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/ x2339 marta.nilles@napleton.com

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