Napleton's Countryside Mazda

Went in with the intention to test drive a new mazda 3. At other dealerships i was ignored but i must have looked around for maybe 2 minutes before being courteously helped by a sales associate (Josh King) At other dealerships i was ignored but i must have looked around for maybe 2 minutes before being courteously helped by a sales associate (Josh King). He helped me to find exactly what i wanted as well as fit my bugdet without sacrificing any fancy gagdets. Needless to say, i went back in the next day, they had the exact car i was looking for and everything was a breeze after that. Very professional and friendly location. More

Autobarn Mazda has been wonderful to work with since Day 1. The salesperson is trustworthy and spends the time necessary to answer all my questions and help me think through the different vehicles to deter 1. The salesperson is trustworthy and spends the time necessary to answer all my questions and help me think through the different vehicles to determine what is best for my needs. The service department has convenient hours and someone always ready help me quickly when I need it. If the job takes several hours they provide a vehicle so I can go and get other things done during that time. The waiting room is pleasant with computer to use, snacks and good coffee. Overall it's always a good experience. More

I am a first time new car buyer and had a really great experience at Countryside's Autobarn. After researching and finding the specific version of the new 2012 Mazda3 that I wanted was at Countryside and experience at Countryside's Autobarn. After researching and finding the specific version of the new 2012 Mazda3 that I wanted was at Countryside and not at any other location since it is so new. Ivan said they did indeed have the model on the lot and that I could come in to test it. When I left my house, I wasn't actually planning on buying that day, since it wasn't even in the color I wanted and even if it was, I wasn't sure I was ready. But when I saw it in person, I really liked it. However, there were two add ons to the car that I did not initially want, so they gave me a discount by covering the cost of one of them as an incentive for to buy. I wound up buying the car because I loved the one I test drove, wound up liking the color, got great service AND they were able to take down the cost somewhat for features I did not ask for. I was never pressured to buy, nor did they try to sell me items that I did not want. Roberto was extremely friendly and helpful during the entire process. He was never rude, unlike some salesmen I encountered at other dealerships. On top of that, he gave me the all-weather mats for free as a Black Friday gift. Finance went smoothly, and at the end, Ivan went through all the manuals with me and assisted me with transfering items from my trade-in to my new car. He made sure that I didn't forget my I-Pass, which I almost did! Great customer service. I am so excited about my new Mazda! More

Josh King did a great job for my wifes new car,that this Josh King did a great job for my wifes new car,that this year when my lease was up on my car I went to see Josh again. Everyone is friendly and very Josh King did a great job for my wifes new car,that this year when my lease was up on my car I went to see Josh again. Everyone is friendly and very professional. More

Since I always take my car in to the dealer for service, I ended up wandering around the floor on one of those occasions. I "made the mistake" of mentioning to a sales guy (that would be Josh) how much I ha I ended up wandering around the floor on one of those occasions. I "made the mistake" of mentioning to a sales guy (that would be Josh) how much I have always loved the Mazda Tribute, but I wasn't looking to come out of my not-quite 3-year old Mazda 6. Long story short, I ended up driving off the lot that day sans Mazda 6, and with a 2011 Tribute. Josh has good-naturedly allowed me to consistently call him a troublemaker, because I believe that he is. (smile) I had no intention of getting a new car the day I went in for an oil change, LOL! But Josh and the entire team at Autobarn Mazda Countryside made the process simple, fairly painless, and at times, fun. Once I drive my Tribute into the ground, I will be back for the next one! Thanks, guys! More

Best dealership I have ever worked with. Drove all the way up to Chicago from St. Louis just to deal with the Autobarn. They had the best price for the car and gave me the best deal on my trade in. Plus, way up to Chicago from St. Louis just to deal with the Autobarn. They had the best price for the car and gave me the best deal on my trade in. Plus, they made the whole experience easy and fast. More

I'm purchasing a new Mazda 3 through Autobarn Countryside and my salesman Roberto has gone above and beyond thus far in the transaction. He was able to provide a good price and is tracking down the exact veh and my salesman Roberto has gone above and beyond thus far in the transaction. He was able to provide a good price and is tracking down the exact vehicle I want for my wife. He has even gone as far as to provide a loaner car until our new vehicle arrives. More

Countryside had the best price of any dealership we searched. Bassam was very friendly and very knowledgeable about the Mazda5 I was interested in. All of the staff seemed to enjoy their jobs and they searched. Bassam was very friendly and very knowledgeable about the Mazda5 I was interested in. All of the staff seemed to enjoy their jobs and they made my shopping experience great. I would especially recommend Bassam to anyone looking for a new vehicle. He made what could be a very difficult shopping experience into a pleasure. More

I had a very good experience working with this dealership and i finally got a new car that i have wanted and needed for a while :) Bassam was very helpful and really worked hard to find me a good car with th and i finally got a new car that i have wanted and needed for a while :) Bassam was very helpful and really worked hard to find me a good car with the right price! More

I have bought 15 new cars in my lifetime. The easiest was the MX-5 Miata I bought at Autobarn Countryside. Kendall was knowledgeable and not at all pushy. (He has since gone back to college, which is a was the MX-5 Miata I bought at Autobarn Countryside. Kendall was knowledgeable and not at all pushy. (He has since gone back to college, which is a good thing for anyone his age.) Sales Manager Eric Vates is a car guy first and a salesman second or maybe third. Neither put any pressure on me. I have since brought the car back for the first service and have been similarly impressed by the service department. Complaints? Well, the color scheme in the showroom is a little kitschy, but that's about it. More