Napleton's Countryside Mazda
Countryside, IL
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The Best Best experience at a car dealership I've ever had. Omar was extremely knowledgeable, friendly, and professional. The price was $2k lower than the co Best experience at a car dealership I've ever had. Omar was extremely knowledgeable, friendly, and professional. The price was $2k lower than the competitors, with no hassles, fine print, or high pressure negotiations. A truly great experience - great job, guys! More
Efficient, quality, and care The service center at CJ Wilson Mazda in Countryside has employees that truly care and take time to make sure your visit goes above and beyond expecta The service center at CJ Wilson Mazda in Countryside has employees that truly care and take time to make sure your visit goes above and beyond expectations. Every time I've used the service center I am extremely happy with the work and customer service that I have received. Not only are the men working in the service department great people to work with, the sales associates are upfront, honest, and down to earth. When I bought my Mazda, Justin made me comfortable and confident with my choice by thoroughly explaining all the benefits of my vehicle and letting me explore the possibilities of other Mazdas. It's refreshing to have sales associates who take a small step back and don't pressure you into choices that aren't the best for you. More
Oil Change I love the service team at the Mazda. David and the team are great and so friendly and always make sure I am taken care of and my car as well! I love the service team at the Mazda. David and the team are great and so friendly and always make sure I am taken care of and my car as well! More
Excellent Service! I always have a great experience when servicing my Mazda 6 at CJ Wilson Mazda of Countryside. They are always quick, helpful, and attentive. The pri I always have a great experience when servicing my Mazda 6 at CJ Wilson Mazda of Countryside. They are always quick, helpful, and attentive. The price is always fair! More
Excellent customer service + price After test driving the Mazda 6 at my local dealer, I knew it was the car I wanted. I called CJ Wilson Mazda in the afternoon and spoke to Omar. He gav After test driving the Mazda 6 at my local dealer, I knew it was the car I wanted. I called CJ Wilson Mazda in the afternoon and spoke to Omar. He gave me a price quote on the car within half an hour. They didn't have the car so they had it shipped from another dealership. In 3 hours, I left for CJ Wilson Mazda (which was a 3 hour drive from where I lived) and arrived there at 8:15 pm (dealership closes at 9:00 pm). Omar was great. Within 45 minutes we had signed all the paperwork and were out the door with the new car. Customer service was excellent. I would highly recommend CJ Wilson to anyone looking to purchase a new Mazda. More
Straightforward and trouble free I had asked for a price that was very low for my car. I went in and they were surprised it was so low but they said if that's what you were told, that I had asked for a price that was very low for my car. I went in and they were surprised it was so low but they said if that's what you were told, that's what you get. I was absolutely terrified after having gone to the worst dealership the night before, thinking I'd have another miserable negotiation along with more complaints to make. An hour later, I got my car, with no added surprises. I believe I got the right car for me and I chose the right dealership. I would like to say more but the deal was so straightforward that it was quick and painless and that I don't have to say much more than I got what I wanted, when I wanted, how I wanted. Simon Bryniarski was my main car salesman for this purchase. More
Great service Absolutely love this dealer! I purchased my new 2015 Mazda6 with the help of Daniel Kaminski. He was phenomenal! He greeted us with enthusiasm. I told Absolutely love this dealer! I purchased my new 2015 Mazda6 with the help of Daniel Kaminski. He was phenomenal! He greeted us with enthusiasm. I told him about my horrific experience at a different dealer and he made sure that this experience was unlike the other. Daniel showed me all the features on the car, answered all my questions, and never once pressured me into getting something I did not want. He acted like a true professional! Daniel was knowledgable, honest, and very kind. This was one of the best experiences I have had at a dealership, as well as the easiest and quickest! I would definitely come back to CJ Wilson in Countryside and would recommend this dealership as well as salesman to all of my friends and family. More
Great customer service! Walked in unsure and worried. Walked out confident and in love with my car. Im very pleased with the service. Ronnie Robles was my salesman. He was ve Walked in unsure and worried. Walked out confident and in love with my car. Im very pleased with the service. Ronnie Robles was my salesman. He was very helpful, patient and generous. He was very understanding in what I was looking for financially. I will defiantly be going back for more vehicles in the future. More
Thanks! This dealership cares about their customers after all. I had some issues about the sales process and expressed my concerns to the general manager and This dealership cares about their customers after all. I had some issues about the sales process and expressed my concerns to the general manager and sales manager. My concerns were communicated to the Principal Mr. CJ Wilson and VP Mr.Eric Vates. Both executives assisted me to resolve the issues and reach a positive solution. I am a happy Mazda owner now and would like to thank Mr. Wilson and Mr. Vates who got involved. The fact that the owner of the company took time to listen to my concerns shows that they really care. When I will be considering upgrading my Mazda to another (newer) vehicle in the years to come, I will go to CJ Wilson Mazda first to see what they have to offer! More
My 2nd Mazda I saw a Mazda that i was interested in online and i called the dealership on Saturday August 23rd, 2014. My 1st point of contact was the salesman Dion I saw a Mazda that i was interested in online and i called the dealership on Saturday August 23rd, 2014. My 1st point of contact was the salesman Dionte Vargas. Very polite, hard working, and energetic. The used vehicles at this dealership seemed in better shape than the vehicles at the other dealerships i had visited earlier that week. The energy in the showroom was also noticed. After driving the vehicle and speaking to Dionte, I was introduced to Brett (Sales/General Manager). In the first 5 minute conversation with him, he was polite, willing to work with me, and I could feel that i was dealing with a professional dealership. I was just in a different dealer/different manufacturer several times that week and had several miserable experiences. The burger place next door comes in handy when your waiting for the finance dept to open up. I was impressed with the salesperson, management, and the finance manager(Mohammed). This was my 1st vehicle i purchased at this dealership and it will not be my last. Thanks to all at CJWilson Pete More