Napleton's Countryside Mazda
Countryside, IL
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Same great service as when buying the vehicle Going to CJ Wilson was a phenomenally great experience. The staff is extremely easy going and accommodating. Omar is a great salesman with passion an Going to CJ Wilson was a phenomenally great experience. The staff is extremely easy going and accommodating. Omar is a great salesman with passion and an awesome attitude. He helped us the entire way through the process without any issues. We've been to many dealerships and have bought many cars in our lifetimes but our experience with CJ Wilson Mazda in Countryside was like no other. They'd do anything they could to keep us happy and they delivered. We were able to leave the dealership with a new car and a completely painless experience. This was the most helpful, haggle-free dealership that we've ever worked with and their patience instead of pushy attitude is exactly what we were looking for. When we brought the car back a week later for the "We Owe" items they were still very helpful and wonderful. They did not change at all since now we had already purchased the car like other dealerships had before in our past experience. More
Exceeds my expectations! David Powers consistently exceeds my expectations. Whether it's for my car wash, oil change etc. David greets me consistently and with a smile as soon David Powers consistently exceeds my expectations. Whether it's for my car wash, oil change etc. David greets me consistently and with a smile as soon as I pull in. Even if he is assisting other customers inside, he acknowledges me with a smile. Thank you David! Overall, it's great to want to go to a business where all of the STAFF actually make you feel at home. Makes me want to continue coming back! More
Excellent purchase experience The purchase experience was friendly, professional, efficient and satisfying. CJ Wilson had an excellent selection of cars, great pricing and fair tr The purchase experience was friendly, professional, efficient and satisfying. CJ Wilson had an excellent selection of cars, great pricing and fair trade in value. Tim and Danny were a pleasure to work with. More
Courteous and professional This was a great car buying experience. Omar was excellent in welcoming us, accommodating our needs, and prompt with his follow-up. We enthusiasticall This was a great car buying experience. Omar was excellent in welcoming us, accommodating our needs, and prompt with his follow-up. We enthusiastically recommend CJ Wilson Mazda. More
Best Car Buying Experience in Decades This was probably the best car buying experience I have had in decades. From the very first email, Omar was on top of everything that I wanted. We exc This was probably the best car buying experience I have had in decades. From the very first email, Omar was on top of everything that I wanted. We exchanged over a dozen phones calls and at least 40 emails to get everything perfect and ready for me to just come in and by the car. When I walked in to buy the car, Omar, Dave, and Moe were all fantastic and easy to deal with. Even with my OCD issues, they worked with me and made this one of the best car buying experiences I have ever had. Would definitely recommend the entire team to anyone looking for an easy car buying experience. More
Best Dealership I've been to I've been to many dealerships and have bought many cars in my lifetime; my experience with CJ Wilson Mazda in Countryside was like no other experience I've been to many dealerships and have bought many cars in my lifetime; my experience with CJ Wilson Mazda in Countryside was like no other experience I've ever had. In short, I owned a 2014 Mazda 6 and it got totaled the Tuesday before my wedding. I called the sales manager Matt Kutyna, explained my situation and asked him to put me in a 2016 Mazda 6 while trying to keep my monthly payments around where I was with my 2014. Matt was haggle free, said he'd work on it and asked me to go into the dealership. Immediately upon entering Matt along with his team Manny Castillo( sales) and Dan Kaminski (finance) worked extensively to find the perfect car at the perfect price for me. Matt mentioned many times that since I was a repeat customer they'd do everything they could to keep me the family, and they delivered. I was able to leave the dealership with a new car Wednesday, less than 24 hours after my original was totaled. This was the most caring, helpful, haggle-free team I've ever worked with. They were patient instead of pushy and listened more than they talked which is exactly what I needed during an incredibly stressful time. As a side note, Manny has texted me on 2 occasions since my purchase a week ago to make sure the new car is everything I expected. More
GREAT SERVICE Thank you for providing great service that was quick and thorough. Everyone was extremely helpful. I would definitely recommend CJ Wilson Mazda to an Thank you for providing great service that was quick and thorough. Everyone was extremely helpful. I would definitely recommend CJ Wilson Mazda to anyone who expects excellent service. More
New CX-5 Omar was great in helping identify the right car for us and walking us through the sales process. Could not have imagined it going any smoother. Da Omar was great in helping identify the right car for us and walking us through the sales process. Could not have imagined it going any smoother. Danny was quick in getting us great financing and getting the paper work out of the way. More
Your Service People are FABULOUS!!! I have had my Mazda Tribute for many years and have always had it serviced here. The staff is nothing less than exceptional!! Always friendly and ca I have had my Mazda Tribute for many years and have always had it serviced here. The staff is nothing less than exceptional!! Always friendly and caring!! I have recommended CJ Wilson Mazda to all my friends & family because of the great service staff! My biggest thanks go to David Powers and Ralph... they are exceptional at their jobs!!! Thank you!!! You both make getting my car serviced less painful than it has always been in the past!! Thank you both!! More
Purchased the New CX-3 with Ease After speaking with a few other dealerships in the area I decided to purchase the CX-3 that I had my eyes on from the moment it came out. I spoke with After speaking with a few other dealerships in the area I decided to purchase the CX-3 that I had my eyes on from the moment it came out. I spoke with Moe on the phone about what I was looking for who looked at the inventory at CJ Wilson locations to find the best/right model for my needs. I was picked up from work and got to know my sales consultant, Alex, on the drive. We spoke about some options and I never felt pressure. David also explained the financing to me and other options without the pressure I felt at other dealerships. Overall, I'm tremendously happy with the service provided and am now a loyal Mazda owner. More