Napleton's Countryside Mazda

Best Service! Had to come get my tire fixed because I had a nail, the nail was so big I had to get a whole new tire! Renee looked up all my warranties and I ended u Had to come get my tire fixed because I had a nail, the nail was so big I had to get a whole new tire! Renee looked up all my warranties and I ended up getting my tire for free! Probably the most helpful dealership you will ever walk into! definitely recommend! More

Always great and fast service I have NEVER been less than pleased with the outstanding service at the La Grange dealership. Rene is always very welcoming and accommodating. Another I have NEVER been less than pleased with the outstanding service at the La Grange dealership. Rene is always very welcoming and accommodating. Another gentleman whose name escapes me presently but who is always there when I go (wish I knew his name) is very patient with teaching about the features I'm not aware of or comfortable using. All in all La Grange has one heck of a team!! Thank you for all your hard work and friendly service! More

get a new car I had some difficulties with them at first, but they tried to help me the best way they can. so I should say I had a good experience I had some difficulties with them at first, but they tried to help me the best way they can. so I should say I had a good experience More

Battery Issue CJ Wilson's service dept is the best. They do what they say, in the time they claim and have friendly, knowledgeable service desk people. CJ Wilson's service dept is the best. They do what they say, in the time they claim and have friendly, knowledgeable service desk people. More

Oil Change I live in Oak Lawn, IL however, I travel to Countryside to get my oil change because this guys are the best. From the moment you walk in, they ask ho I live in Oak Lawn, IL however, I travel to Countryside to get my oil change because this guys are the best. From the moment you walk in, they ask how can they help you, tell you approximately how long you will be there, recommend what your vechicle needs. They are AWESOME!!!!!!! Highly recommended. More

Repair & Considerate Customer Care Twice. Presented without appointment with tire trouble and both times attended in more than a timely fashion. Once - got to CJ Wilson minutes b/4 6:00 Twice. Presented without appointment with tire trouble and both times attended in more than a timely fashion. Once - got to CJ Wilson minutes b/4 6:00 p.m. - had concert tickets- on a Friday for 8:00P performance. The Team had a new tire on my auto & washed(!) in time to go back to the City, pick up hubby downtown, and seated a minute b/4 the concert (that's when I shared about the flat tire). Zoom, Zoom. More

Amazing car buying experience! I had bought a 2015 Toyota Corolla last year, but the car I was in love with since last year is the Mazda6. I went back to the JW Wilson Mazda dealers I had bought a 2015 Toyota Corolla last year, but the car I was in love with since last year is the Mazda6. I went back to the JW Wilson Mazda dealership and Dionte helped me out so much. My car buying experience was great! He helped me switch out of my current vehicle that had a balance remaining and he was still able to offer me affordable payments. JW Wilson Mazda does everything in their power to try to meet the customer's needs. I will definitely be referring friends and family to JW Wilson and I will obviously be referring Dionte Vargas for a phenomenal presentation and car buying experience! More

Great Experience Marta was fantastic! She's a true professional that took the time to understood me and my needs. Best experience I've ever had purchasing a car. Marta was fantastic! She's a true professional that took the time to understood me and my needs. Best experience I've ever had purchasing a car. More

Tire rotation Forgot to reset the TPMS, so I had to make a return trip to fix. The instructions to reset it myself are unclear. That was not good. Forgot to reset the TPMS, so I had to make a return trip to fix. The instructions to reset it myself are unclear. That was not good. More

Outstanding I worked with both Manny Castillo & Dave Zymali. Both provided the below experience that I had: -Superb customer service -Friendly -Knowledgeable I worked with both Manny Castillo & Dave Zymali. Both provided the below experience that I had: -Superb customer service -Friendly -Knowledgeable -Patient -Willing to answer and/or find the answer for any questions or concerns I had. This is my first purchase with Mazda and I would give my full recommendation to any future buyers. Thanks again for the positive experience Manny & Dave!! More