Napleton's Countryside Mazda
Countryside, IL
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oil change and issues My car was making a new noise breaking and they were able to test drive it for me prior to going to work. Scheduled a Saturday oil change, and even My car was making a new noise breaking and they were able to test drive it for me prior to going to work. Scheduled a Saturday oil change, and even with an appointment, it too 90 mins . Too long. Although they have the best waiting rooms and I enjoy watching HGTV while waiting. Don't enjoy the long wait for an already too short weekend. The team is always very friendly. More
Great experience Adrian was great to work with. It was a painless experience -- not what you usually expect when buying a car. Would definitely come back for a futur Adrian was great to work with. It was a painless experience -- not what you usually expect when buying a car. Would definitely come back for a future purchase. More
Outstanding Sevice and Committment The entire Team treated us very well and answered all our questions as we looked at a couple cars of interest. Gabriel did an outstanding job helping The entire Team treated us very well and answered all our questions as we looked at a couple cars of interest. Gabriel did an outstanding job helping us chose the right car. Adam was also very helpful and took interest to assist me when I returned for another look and test drive. They both delivered outstanding service and commitment to making us very satisfied customers. Mohammed stayed in communication with me to work out an offer we would be comfortable with to purchase our new car We were so impressed with the teams genuine interest, How could I go any where else for our vehicle needs. Great Job Guys, We appreciate your commitment and dedication to make this happen. More
Friendly Very friendly, quick, fast service, easy to deal with, best price after shopping around, Adrian Chaidez the sales man is very nice, and best service. Very friendly, quick, fast service, easy to deal with, best price after shopping around, Adrian Chaidez the sales man is very nice, and best service. More
AWESOME Tim M. and the whole Team was excellent in assisting me to have the car I wanted CX-5 GT. More power to CJ WILSON MAZDA OF COUNTRYSIDE. Tim M. and the whole Team was excellent in assisting me to have the car I wanted CX-5 GT. More power to CJ WILSON MAZDA OF COUNTRYSIDE. More
AWESOME PURCHASE EXPERIENCE!!!!! Gabriel is absolutely the best. He and the whole crew at CJ Wilson made my purchase experience outstanding! All details of the purchase were complet Gabriel is absolutely the best. He and the whole crew at CJ Wilson made my purchase experience outstanding! All details of the purchase were completely transparent with no hidden agendas as I have seen at other dealers. I walked out w/ the car I wanted at the price I wanted. What else can a buyer ask for? I would highly recommend Gabriel and the entire CJ Wilson staff for your next car purchase experience. More
Poor Customer Service The Service Dept. SUCKS !! It seemed they were irritated because I HAD A PROBLEM with my car. They gave me a FILTY SINKY Truck. I loved my Salesma The Service Dept. SUCKS !! It seemed they were irritated because I HAD A PROBLEM with my car. They gave me a FILTY SINKY Truck. I loved my Salesman Adam !!! More
Best Dealership! They have it set up so you have a comfortable wait- coffee machine, bagels/snacks, TV etc- definitely nice. The staff are friendly and honest and I ne They have it set up so you have a comfortable wait- coffee machine, bagels/snacks, TV etc- definitely nice. The staff are friendly and honest and I never feel dread when taking my car in. Unfortunately I don’t remember everyone’s names but they were all nice and pleasant! More
Outstanding Customer Service I came into the dealership to repair what I thought was a minor problem with a tire. As it turned out I needed to replace all 4 tires due to dry rot. I came into the dealership to repair what I thought was a minor problem with a tire. As it turned out I needed to replace all 4 tires due to dry rot. Mr. Powers took pix of my tires on his cell phone. He was thorough and informative in his descrption of the problem. He showed me the buy 3 get 1 for a dollar promotion. As can be guessed I wasn't very happy with the added expense but, as usual, both he and Mr. Piliszek were understanding. I never feel disrespected or patronized because I'm an older woman who asks questions. Both of these men are top notch, men of integrity and professionalism. This is why I continue to return and have bought 3 Mazdas at this dealership. Your team is simply the best. More
Broken air conditioner I had no cool air from my air conditioner. They had to ordered a nrw compressor. They gave me a 2018 c3. To drive. It was fun to drive. Good servi I had no cool air from my air conditioner. They had to ordered a nrw compressor. They gave me a 2018 c3. To drive. It was fun to drive. Good service. They kept me up to date on all the service being done and the issues they found. More