
Napleton's Countryside Mazda
Countryside, IL

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Very efficient, friendly and professional transaction Tim was very helpful in making this new car purchase an easy process. His knowledge of the vehicle helped me a great deal in my decision to purchase. Tim was very helpful in making this new car purchase an easy process. His knowledge of the vehicle helped me a great deal in my decision to purchase. More
It's always a great experience here! I went in there knowing what I wanted and got what I wanted! No hassle! No pressure! It's always a great experience here! Family members and friends o I went in there knowing what I wanted and got what I wanted! No hassle! No pressure! It's always a great experience here! Family members and friends of mine have purchased from here and always receive great customer experience! It is always a smooth easy transaction! Marta was great! More
New Car Purchase I had a very good experience at this dealership, I walked in and Alex greeted me within minutes. I explained what I was looking for and he and the de I had a very good experience at this dealership, I walked in and Alex greeted me within minutes. I explained what I was looking for and he and the dealership met and exceeded all my needs. I am very satisfied with my new car purchase. Thank you for making it easy and hassle free! More
Easy, relaxed, sane From my first contact via Mazda's "contact dealer" through the final paperwork, everything was relaxed. No pressure, no pushing. Even working out the From my first contact via Mazda's "contact dealer" through the final paperwork, everything was relaxed. No pressure, no pushing. Even working out the purchase price was easy-going. Also, everyone there was more than pleasant. More
Great Service Everyone working there is amazing! It was the best car buying experience I could have had. Everyone was extremely helpful, patient, and understanding Everyone working there is amazing! It was the best car buying experience I could have had. Everyone was extremely helpful, patient, and understanding. Bart was the best sales consultant i could have asked for! More
Great car buying experience Bart is the best car salesman that we worked with! Very knowledgeable and works fast and efficiently. He was very patient with us and let us test dr Bart is the best car salesman that we worked with! Very knowledgeable and works fast and efficiently. He was very patient with us and let us test drive different models before we made our final decision. He also presented Mazda 3 hatchback and Mazda 6 to us. It took only little bit over 2 hours to leave your lot in a new car. Pretty impressive. We ended up buying Mazda CX5 Grand Touring and we are very happy with our purchase! Thanks Bart! We will be happy to buy more cars from you. Danny helped with the finances and was also very nice and efficient. We went through all paperwork, including a car loan very quickly. More
Amazing car buying and maintenance experience Usually, car buying is a stressful and often time exhausting ordeal. However, when I went o to CJ Wilson's Mazda in Countryside, it was anything but. Usually, car buying is a stressful and often time exhausting ordeal. However, when I went o to CJ Wilson's Mazda in Countryside, it was anything but. Their staff and personnel were extremely pleasant, genuine, and professional. They were empathetic to my needs, and at no time did I ever feel like I was being "sold" - rather, it was like they were there to just help and offer suggestions to my needs/wants - if the sale went through, great and if not, then they were happy just to help me filter down what I wanted. After buying my car, each time I went in for a check-up, I was greeted warmly and the service was consistently top-notch! I've had my car for exactly one year, and in the mail, I was sent a gift box which included cookies, two mugs, some coupons, and a note thanking me for my business and hoping my car experience is still pleasant. It's these small things that makes CJ Wilson's in Countryside feel less like a stereotypical car dealership, and more like a family run company. I will continue to support CJ Wilson's in Countryside, and I always refer them to any of my friends or family who is in the market for a new vehicle. Keep up the incredible work! - Ken More
New car purchase Bart was very helpful and informative. Stated that if I have any follow-up questions or concerns that he would be available. Pleasure to do business Bart was very helpful and informative. Stated that if I have any follow-up questions or concerns that he would be available. Pleasure to do business with. More
Great service David in service is always great, he recognizes you and calls you by name when you come in unannounced. He registers your car fast, gets you in and ou David in service is always great, he recognizes you and calls you by name when you come in unannounced. He registers your car fast, gets you in and out fast, and always keeps you updated. He is sensitive to your time needs, and bends over backwards to make sure you are satisfied. The waiting area is great when I need to get work done on my computer with free wi-fii, need a snack, or need to keep my toddler entertained, or just lounge and watch TV. Starbucks across the street also a perk. They handled my part recall in a painless manner with lots of appointment options. More
Casual, Low key The entire staff dresses casually and sales are low key. The quoted price offer from them was lower than the already low TrueCar excellent price (I wa The entire staff dresses casually and sales are low key. The quoted price offer from them was lower than the already low TrueCar excellent price (I was aware that the low quoted price included incentives but it was still a great price before incentives). And while I was very pleased with the car sales process, like all dealerships, be aware that you will have to make potentially expensive decisions about additional products and services CJ Mazda offers if you decide to buy the car. More