
Napleton's Countryside Mazda
Countryside, IL

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Ignorant not understanding and illegal Tried selling me a car for way more than it was worth and just to get me approved they did some illegal things and in the end I didn't end up getting Tried selling me a car for way more than it was worth and just to get me approved they did some illegal things and in the end I didn't end up getting the car because they didn't trust me to bring in my pay stub with my real earnings and this was about to be a third card I would have bought from them More
First oil change Overall good service, I was a little shocked when service said about an hour even with a appointmen, actually took only 1/2 hour. I asked if you can t Overall good service, I was a little shocked when service said about an hour even with a appointmen, actually took only 1/2 hour. I asked if you can turn off running lights instead of having them on all the time. Service replied "yeah our technicians haven't figured that out, it's like it's a secret or something, we would have to cut the wires and we don't want to do that". It's in the service manual to see service about this. Wasn't happy about paying 29.95 for tire rotation. More
Damn Daniel Quick and easy process thanks to Danny's expertise. I walked in just to look, and next thing I know I'm driving home in a new car. Rumor has it he may Quick and easy process thanks to Danny's expertise. I walked in just to look, and next thing I know I'm driving home in a new car. Rumor has it he may be a wizard. More
Great service Friendly, helpful, professional service Dave is great at explaining services, making customers feel welcome and well taken care of. Very nice, comfo Friendly, helpful, professional service Dave is great at explaining services, making customers feel welcome and well taken care of. Very nice, comfortable service waiting area too! More
Friendly & courteous service by knowledgeable salesman I haven't bought a car in many years and have never bought a brand new car. I was dreading the over-aggressive sales tactics I was sure I would encou I haven't bought a car in many years and have never bought a brand new car. I was dreading the over-aggressive sales tactics I was sure I would encounter. The Countryside location was a bit out of my way, but I am happy I went to CJ Wilson and am very pleased to have met and dealt with Omar. He was friendly, courteous and knowledgeable. He was always attentive without being pushy or aggressive. When I came out to test drive a CX5, he had the model I was interested in sitting at the door waiting for me to get right into it. At another dealer I had to wait over a half an hour for them to bring a car out and then in was a different model. That is just a simple example of how they go out of their way to please you at CJ Wilson. I highly recommend getting in touch with Omar and heading out to Countryside. More
No trouble lease My first lease and my overall best car perchance I've ever made. Marta was awesome even waited to help me with the techno stuff. My first lease and my overall best car perchance I've ever made. Marta was awesome even waited to help me with the techno stuff. More
Friendly, Professional and Thorough Service I have brought my car to other authorized Mazda service center around the Chicago area and CJ Wilson Mazda is by far the best of the lot. Called in fo I have brought my car to other authorized Mazda service center around the Chicago area and CJ Wilson Mazda is by far the best of the lot. Called in for an appointment and dropped my car off the next morning for service. They were very friendly and professional the whole time. They called me a few hours later for an estimate to replace the rotors and flushing the system. The car was ready to be picked up before 5PM. More
Fabulous experience I needed to buy a new car. The people at C.J. Wilson Mazda were wonderful to work with and very helpful. I would recommend them to anyone looking to I needed to buy a new car. The people at C.J. Wilson Mazda were wonderful to work with and very helpful. I would recommend them to anyone looking to buy a car. Dominic was a great salesman and I love my new Mazda 3. More
fast and fair Had a great experiance at CJ Wilson's Mazda. Tim was great to deal with and due to my busy schedule he was able to get me through the process very qui Had a great experiance at CJ Wilson's Mazda. Tim was great to deal with and due to my busy schedule he was able to get me through the process very quickly. I would recommend them to anyone. More
Very good sevice When I went to get service on my vehicle they were very helpful and informative any question I ask they were able to assist right away. Also they were When I went to get service on my vehicle they were very helpful and informative any question I ask they were able to assist right away. Also they were able to get things done in a timely fashion More