
Napleton's Countryside Mazda
Countryside, IL

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Unreal customer service, highly recommended!! We recently purchased a new CX9 from CJ Mazda. The customer service was unreal. Everyone was kind and friendly. They took the time to answer all of ou We recently purchased a new CX9 from CJ Mazda. The customer service was unreal. Everyone was kind and friendly. They took the time to answer all of our questions, we didn't feel pressured into anything. The sales rep went over all the car options in full detail. Setting up an appointment for our remote started app was pain free, app works GREAT. Our kids enjoyed the play area they have setup. They even took the time to watch over them while the wife and I signed all the paperwork. More
Great Customer Service Bart was able to run through all the CX-5 options with us and determine best fit. We explicitly told him what we wanted and didn't want, and he made i Bart was able to run through all the CX-5 options with us and determine best fit. We explicitly told him what we wanted and didn't want, and he made it happen at a price that was reasonable. Would gladly recommend him to anyone I know buying a Mazda. More
I love my car! We walked in and he helped us right away got me to test drive it. Cool and professional got to the point and I came out driving the car I want. We walked in and he helped us right away got me to test drive it. Cool and professional got to the point and I came out driving the car I want. More
Excellent! My experience at Mazda was excellent. From the moment I came in I was welcomed and treated like royalty! The process was fast & professional. Everyone My experience at Mazda was excellent. From the moment I came in I was welcomed and treated like royalty! The process was fast & professional. Everyone helped in what the could. Especially my salesman Ronnie, he explained very throughly & made sure I was happy with my purchase. More
The best service ever. Every single one of the people that helped me with my purchase were amazing. I never thought buying a new car would be this easy.. Every single one of the people that helped me with my purchase were amazing. I never thought buying a new car would be this easy.. More
Recommended maintenance I knew I needed an oil change, but I received an email that I also needed service. I made my appointment that week for Saturday and was able to in. M I knew I needed an oil change, but I received an email that I also needed service. I made my appointment that week for Saturday and was able to in. My confirmation email showed oil change and tire rotation. It turns out I could wait until my next oil change. The service technician was knowledgeable and helpful in explaining why I received the email and why I could wait. I appreciate the honesty. More
Great, friendly service, great buying experience! Tim McGrath was awesome to work with. He responded to all of my numerous emails before I visited the dealership, and was so professional to work with Tim McGrath was awesome to work with. He responded to all of my numerous emails before I visited the dealership, and was so professional to work with! He helped me get the best possible price. After working with a different Mazda dealer that didn't want to get me the lowest APR available, I was so impressed with Tim and Countryside Mazda with their honesty and straight forward approach. They got me a great deal on the car of my dreams, and I feel very special driving it. Thank you Tim!! More
Sucks Went in cau my breaks were sqeeking and n it's a new car the guy helping us didn't tell us when my car was ready n said they can't hear any noises why Went in cau my breaks were sqeeking and n it's a new car the guy helping us didn't tell us when my car was ready n said they can't hear any noises why would I lie about that n drive 45 mins to get there for no reason.also the car he thought was mine wasn't for getting a new car from them we should at least get better service and offered better car deals won't be goin there again More
Surprisingly easy! Every single one of the people that helped me with my purchase were amazing. I never thought buying a new car would be this easy. The staff were knowl Every single one of the people that helped me with my purchase were amazing. I never thought buying a new car would be this easy. The staff were knowledgeable, very helpful, friendly and super fast. I was most nervous about pushy car salesman when I first got there, but they weren't pushy at all! They got me the car I wanted at the price I needed. I love it! More
Screwed by the salesman I was told the noise was from after market tires.....turns out ,AFTER I bought new tires both wheel bearings need replacement $ 2,000 and counting. T I was told the noise was from after market tires.....turns out ,AFTER I bought new tires both wheel bearings need replacement $ 2,000 and counting. They knew ! They lied! More