Napleton's Countryside Mazda

Great service! When you visit CJ Wilson Mazda to purchase and or lease you vehicle request to speak to Omar Vides. Omar is very helpful and will make his best for yo When you visit CJ Wilson Mazda to purchase and or lease you vehicle request to speak to Omar Vides. Omar is very helpful and will make his best for you to leave with the car you want. More

Great Service The service staff is always knowledgeable, friendly and helpful and fully explain all the work they are about to do and the service is always complete The service staff is always knowledgeable, friendly and helpful and fully explain all the work they are about to do and the service is always completed on or ahead of schedule. More

Wonder service The service staff at Countryside C.j Wilson Mazda is always very accommodating. Not only are the very knowledgeable but I'm always in and out with the The service staff at Countryside C.j Wilson Mazda is always very accommodating. Not only are the very knowledgeable but I'm always in and out with there quick service. You can't beat the complimentary car wash either. Keep you the fantastic work guys. More

Started and finished work on the estimated time Dominic was the service guy and did a terrific job of explaing the work that needed to be done. He was attentive and kept me updated while I waited. Dominic was the service guy and did a terrific job of explaing the work that needed to be done. He was attentive and kept me updated while I waited. More

Trying to sell extra services I have only had my car services for all of its needs by CJ Wilson Mazda of Countryside and CJ Wilson Mazda of Orland Park. These two dealerships shoul I have only had my car services for all of its needs by CJ Wilson Mazda of Countryside and CJ Wilson Mazda of Orland Park. These two dealerships should share up to date services which they provide in past. While waiting for my oil change at CJ Wilson Mazda of Countryside the Service Agent came out to discuss additional services that I needed, I noticed fuel injection service on his list. I then told him that I had that service done at CJ Wilson Mazda of Orland Park. He replied oh we don't see that information our screen...he then looked it up and agreed I did not need the service. He also said that they just go by the miles on your car they don't the car it self to see if you really need the service or not. Poor business practice.....Shame on CJ Wilson Mazda trying to up-sell. I'm really going to think twice about going back there for my cars needs. BTW when at the Orland dealership getting an oil change the service agent came out and told me I needed The fuel injection service. So I came back the following week and got it done....Again while waiting for my service to be done the service agent came out and told me I needed brakes. I asked why didn't you tell me this last week when I had my oil change done....her reply oh sometimes we are too busy and we can't do a complete point check on the cars. My question is how many services have I had done that I really did not require? More

First time and its was great!! Its was my first time at this dealership and overall it was a great experience. My salesman omar vides was awesome. He was very helpful, took his time Its was my first time at this dealership and overall it was a great experience. My salesman omar vides was awesome. He was very helpful, took his time to explain everything to me. It was my first time buying a car and im so glad i got him as the salesman. Even the service team is so nice . I give this dealership two thumbs up. Will definitely recommend to whoever is looking to purchase a new car!! More

Superlative Customer Service! We were shopping for a mazda 6, and I came across CJ Wilson Mazda. I made an appointment with Tim McGrath, and let me kid you not, Tim rocks!! H We were shopping for a mazda 6, and I came across CJ Wilson Mazda. I made an appointment with Tim McGrath, and let me kid you not, Tim rocks!! He made our new car buy super special, he wasn't pushy and was very detailed throughout the process in buying a new car. He made sure I understood everything, and went above and beyond, to make sure my purchase was something special. Tim even offered to pick me up from my home, so that my wife didnt have to drive me to the dealership, to pick up the new car. The day of pickup, Tim kept me updated on everything, throughout the day, and as promised, he was at my front door, to pick me up and drive me back to the dealership, to take delivery of our new vehicle. Tim made sure that I was happy with the car, before signing the car buying contract, and made everything possible in his power, to have my car ready for driving, that night. He spent almost an hour, with me in the car, showing me through the car system and how it works. Tim really made my buying experience a breeze, and he was really bearing with my questions. To top it off, he even offered to install our baby seat base, now that is some excellent service. Tim is the sort of guy, I would just drop into the dealership and say hello, trust me, after dealing with him, you wont forget him. He made our experience forgettable, and let me tell you this, his skills and customer service is top notch, and you dont find these easily in a person. Tim is a friendly guy and kept me happy throughout the process, which is great. I highly recommend dealing with Tim, give him your business, and you wont be disappointed. He is highly motivated and will make sure that you are happy before you leave the dealership, whether or not you buy a car with him. Keep up the good job mate!!! More

in and out service Placed an early morning call to come in for an oil change over lunch. Got me in and out in about 45 minutes. Very professional and courteous. I always Placed an early morning call to come in for an oil change over lunch. Got me in and out in about 45 minutes. Very professional and courteous. I always like that they offer to wash the car....hard to keep up with the exterior in these nasty Chicago winter.s More

Genuinely friendly staff I bought my first car here because I felt like I could trust the people here. Every employee I have interacted with here has been nice to me and real I bought my first car here because I felt like I could trust the people here. Every employee I have interacted with here has been nice to me and real with me. I bought the Mazda Advantage maintenance plan with my car and have been going to them for maintenance for 3 years now and always have a great experience. I'll likely buy my next car here. More

Easy leasing experience I went in to find out if I would be able to get into a new lease. As always the staff at Countryside was more than accommodating and I was in and out I went in to find out if I would be able to get into a new lease. As always the staff at Countryside was more than accommodating and I was in and out within a few hours. My salesperson, Marta, was as helpful as she always is and quick to help me choose the options I wanted. Definitely recommend this dealership. I've heard nothing but horror stories but have yet to experience them here. More