Napleton's Countryside Mazda

Great Service The scheduling was easy. You can do it online or through the phone. The staff was knowledgeable, friendly, and helpful. The service was fast and accur The scheduling was easy. You can do it online or through the phone. The staff was knowledgeable, friendly, and helpful. The service was fast and accurate More

Great experience! Came in to look at the latest line up of Mazda's (haven't owned one since 2001), test drove the 3 and the 6 and went with the 6. At no time did I fe Came in to look at the latest line up of Mazda's (haven't owned one since 2001), test drove the 3 and the 6 and went with the 6. At no time did I feel pressure about the sale, felt comfortable the entire time. From the moment I had decided to go with it to driving off was just a bit over an hour, and the place was really busy with three other buyers finalizing as well. This place is not the closest Mazda dealer to my house but really worth the trip for me. Keep up the good work guys! More

$328.28 for new fob programmed? Really! A costly key! Service was great and quick. I was told on the phone that it would cost me under$200, but the final cost was $328.28. Bought tiny touch up paint for Service was great and quick. I was told on the phone that it would cost me under$200, but the final cost was $328.28. Bought tiny touch up paint for $14 that was included in cost. Can you check to see if a mistake occurred in billing. It is hard to be a loyal when the costs of services are extreme when compared to my local mechanic. There were 2 service advisors. I assume David was the second guy who billed me. When I got home and reviewed my bill, I felt I paid $100 too much. Sincerely, Mr. Guadalupe Perez More

New location, great choice! I used to take my car to Mazda in Lake Villa where I purchased it over 5 years ago. I had a great relationship over there with Arnold in Service and I used to take my car to Mazda in Lake Villa where I purchased it over 5 years ago. I had a great relationship over there with Arnold in Service and he was the best. I was informed that location was no longer open for service and was referred to Countryside. I've had to come to this shop twice within the past couple of weeks for different issues with my car. My new service guy is David and he is just wonderful. I'm happy to be able to take my car to a location closer to where I live and still get quality service that I was used to. Thanks David!! More

Last minute appointment I understand Saturday's are very busy but I figured I would call and see if I could get into an oil change. Dave told me to come in and he got me don I understand Saturday's are very busy but I figured I would call and see if I could get into an oil change. Dave told me to come in and he got me done immediately!!! They even washed my car and vacuumed the inside. Amazing service and Dave looks like he lost some weight and is looking a lot healthier these days. More

Fast and stress free! Got a flat and they were able to get me in and out no problem! With no stress thanks to drivesure. The writers kept me up to date and were very easy g Got a flat and they were able to get me in and out no problem! With no stress thanks to drivesure. The writers kept me up to date and were very easy going. More

Incredible Service Had a few extra items I wanted looked at, they jumped at the opportunity to assist me and calmed my nerves.. honest folks here and let you know what s Had a few extra items I wanted looked at, they jumped at the opportunity to assist me and calmed my nerves.. honest folks here and let you know what services can wait and what should be done ASAP... if there is a deal or coupon around and you don't have it/aren't aware they'll still hook it up! I have serviced at many of the Mazda dealships around the area and none are as honest, efficient, and REALISTIC with time expectations! More

Great Service I purchased my CX-5 from C J Wilson Mazda of Countryside last November. I have visited the service center twice since my purchase. Both times I have b I purchased my CX-5 from C J Wilson Mazda of Countryside last November. I have visited the service center twice since my purchase. Both times I have been more than satisfied. They are attentive, respectful, and quick. The other day I brought my car in for its regular maintenance, but had some additional requests when I arrived. Not only did they address my additional concerns with no issues but they had my car ready an hour before they predicted. More

7 cars and counting Just purchased cars 6 & 7 Saturday - two 2017 CX5's!!!!! Love the great staff in both sales and service I wouldn't go anywhere else to buy!!! Just purchased cars 6 & 7 Saturday - two 2017 CX5's!!!!! Love the great staff in both sales and service I wouldn't go anywhere else to buy!!! More

Excellent experience Haven't had my oil changed on my Mazda 5 at the dealer for a few years because it always was more expensive than other "shops". After getting lied to Haven't had my oil changed on my Mazda 5 at the dealer for a few years because it always was more expensive than other "shops". After getting lied to about the oil change price at Pep Boys, I decided to go back to CJ's. To my surprise there oil change prices are now very competitive. In fact the least expensive for my mazda 5 than anywhere else. And of course the people at CJ's are are the best. They are now my go to place now for oil changes. More