Napleton's Countryside Mazda
Countryside, IL
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Fan blower issue I made an appt because of chirping noise, vibration, and smell of burning rubber when fan was on. This issue went on for two days, but of course the p I made an appt because of chirping noise, vibration, and smell of burning rubber when fan was on. This issue went on for two days, but of course the problem disappeared by the time I brought car in. The service tech had the car checked out anyway, and the diagnostics came back fine. Thank you to the service department for not disregarding my concern when the oroblem was no longer evident. You guys are great! 👍 More
Great dealership The best mazda dealership. Great customer service, keep customer in mind when it comes to a purchase and they make sure the customer leaves happy. The best mazda dealership. Great customer service, keep customer in mind when it comes to a purchase and they make sure the customer leaves happy. More
Loved my visit From the time I walked in through the doors untill I came out i had a smile on my face . every one had best customer service and very friendly, very i From the time I walked in through the doors untill I came out i had a smile on my face . every one had best customer service and very friendly, very informative. I was happy with the service and What they provided for me I was able to walk out with my mazda that day and I couldn't be happier More
Great experience. Great group of guys working here. Both David and Rene took great care of me. Got me in and out within the time limit I requested. Great group of guys working here. Both David and Rene took great care of me. Got me in and out within the time limit I requested. More
David Powers assisted us. He was OUTSTANDING!!!!!! David Powers was incredible! He worked with us and helped us out. Thank you very much from a grateful customer. We will return because of the great se David Powers was incredible! He worked with us and helped us out. Thank you very much from a grateful customer. We will return because of the great service! More
new tires & new front headlamp It is always pleasant to go to the dealership. I have been going to the same place for over 10 years now & it is cool to see the same people year afte It is always pleasant to go to the dealership. I have been going to the same place for over 10 years now & it is cool to see the same people year after year. Except for the expense, going to the dealer is like going to see extended family. There was a younger gentleman just learning the ropes, & he too was very helpful when needed. More
Buying a new car Everyone that I came in contact with was polite, friendly. helpful and they all felt so genuine. I was very anxious handling all of this alone and th Everyone that I came in contact with was polite, friendly. helpful and they all felt so genuine. I was very anxious handling all of this alone and they put me at ease and made sure I understood everything. I would highly recommend CJ Wilson Mazda of Countryside. More
When you wish for a car and the dealer makes it a reality I needed a new car and after lots of research decided I wanted a Mazda 6. After speaking with Gabe, he helped me explore my options - even suggesting I needed a new car and after lots of research decided I wanted a Mazda 6. After speaking with Gabe, he helped me explore my options - even suggesting that I consider other makes and models. After letting my family and I look around on the floor, he provided us with an estimate of our options and then we went on a test drive. He was very thorough and well informed, and he helped me make the right decision based on what I wanted and my budget! Clearly he was listening and not just trying to sell me a car. Everyone we worked with was friendly and Gabe truly treated us like family. We had to wait a bit for the car to arrive from an offsite location, but the car was exactly what I wanted. After completing all the paperwork, getting the keys and paying, Gabe went out with us to do a final inspection on the car and help set up my phone with bluetooth and show us the interior features. Great customer service from start to finish! More
!!!!!! Outstanding Service!!!! Very friendly and helpful all the way. Definitely will recommend friends and family to go here to purchase a car. Best pa Outstanding Service!!!! Very friendly and helpful all the way. Definitely will recommend friends and family to go here to purchase a car. Best part not pushy and didn't call me 25 times in the 2 weeks it took me to look at other cars More
5 star Adam and Burt are simple awesome sales consultants. They really know what customer service means. They answered all of our questions so patiently. Ada Adam and Burt are simple awesome sales consultants. They really know what customer service means. They answered all of our questions so patiently. Adam helped us when we were checking cars online. When we went in, Burt helped us checkout the car, explained all the upgrades, options, add-ons. Jeff the Finance Manager didnt waste any of our time. Was very prompt and genuine. 5 Star Experience. More