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Napleton's Countryside Mazda
Countryside, IL
951 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 951 reviews
January 10, 2018
Buying new car I would like to thanks to Manny for being very helpful in buying my new Mazda 3. I am happy with the car I bought and look forward to taking my car in I would like to thanks to Manny for being very helpful in buying my new Mazda 3. I am happy with the car I bought and look forward to taking my car in for service in the future there. I DO have one complaint and this goes back to when I first bought a car there in 2012. Both times I bought a car here the payments I would have made per month on their original offer would have been well over what the final price was that they said I was getting. After correcting them on their over priced payments they did lower the monthly payments. This seems to me like a ploy to get people to overpay and I really don't appreciate it because it's dishonest and also I have been a customer here for many years. But other than that I think it's a good dealership and I would recommend. Just bring your calculator. More
by CMBOERS77
Verified CustomerEmployees Worked With
Manny Castillo, Jeff Malecek
January 10, 2018
Oil change The oli change and rotation was pretty quick and timely. The only problem is that this is the 3rd time the car wash wasn't working when I came in. The oli change and rotation was pretty quick and timely. The only problem is that this is the 3rd time the car wash wasn't working when I came in. More
by HKRZYMINSKI
Employees Worked With
Rafal Piliszek
January 09, 2018
Good friendly service I had an issue with my car and they addressed it didn't update and I was out with any issues. Good I had an issue with my car and they addressed it didn't update and I was out with any issues. Good More
by CHIP4343
Employees Worked With
Rafal Piliszek, Rene Montenegro, David Powers
January 08, 2018
Service needed My car needed to be towed to the dealership. It turns out I received poor quality gas at a service station somewhere! I was taking care of and given a My car needed to be towed to the dealership. It turns out I received poor quality gas at a service station somewhere! I was taking care of and given a loaner car by David Powers. The poor gas was drained from the system, plus I needed a battery. The superior service I was given by Mr. Powers provided a great ending to an unpleasant experience. CJ Wilson has the right man in the Service Department! More
by PAttersonpros1
Employees Worked With
David Powers
January 08, 2018
Awesome staff! Great experience! Staff is not only knowledgeable but friendly and helpful! The wait time was very fast. They have an area for kids to play in while you wait which was Staff is not only knowledgeable but friendly and helpful! The wait time was very fast. They have an area for kids to play in while you wait which was very helpful to me. My kids enjoy being there and so do I. More
by V2703G
Employees Worked With
David Powers
January 06, 2018
Happy Customer Outstanding service. Rene, the person who took care of our car needs and maintenance appointment, was very kind, reasonable, and understanding. He sh Outstanding service. Rene, the person who took care of our car needs and maintenance appointment, was very kind, reasonable, and understanding. He showed great charisma with me and helped me have a peaceful experience! More
by JUAN6866
Employees Worked With
Rene Montenegro
January 05, 2018
Great dealership The people at CJ Wilson were great, and not pushy. I had done my research, so I didn't need much assistance. Was grateful to leave with a car I loved, The people at CJ Wilson were great, and not pushy. I had done my research, so I didn't need much assistance. Was grateful to leave with a car I loved, and no additional stress from the process of negotiating. Far better than I expected! More
by CSL
Employees Worked With
Adam Szymanowski, Bart Bryniarski, Patrick Levy
January 03, 2018
Always a great experience Brought my car in because it wouldn't start. It was -6 degrees outside. the Battery needed to be replaced, it was covered under warranty and done in a Brought my car in because it wouldn't start. It was -6 degrees outside. the Battery needed to be replaced, it was covered under warranty and done in about an hour with no appointment. More
by Frank Di Pompeo
Employees Worked With
Rene Montenegro
January 02, 2018
Quick and easy I brought my car in for an oil change and to look at a my mirror and dome light.... I was out of there in about an hour with all the issues fixed. The I brought my car in for an oil change and to look at a my mirror and dome light.... I was out of there in about an hour with all the issues fixed. The staff was friendly and efficient. I would certainly recommend them to anyone. More
by MMAG143
Employees Worked With
David Powers
January 02, 2018
Always a pleasure I don't mind having to take my vehicle in for service since everybody is so nice and friendly. It was pretty cold and starting to snow, so David offe I don't mind having to take my vehicle in for service since everybody is so nice and friendly. It was pretty cold and starting to snow, so David offered to drive me across the street since I mentioned I was going to walk there to wait and I had my little boy with me. I declined, but it was so nice! More
by AMTT1001
Employees Worked With
David Powers
