Napleton's Countryside Mazda
Countryside, IL
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Very pleasant Sam was my salesman. He was honest and fair, and he did what he could to get me the best deal I could get. The Carfax report indicated my trade-in w Sam was my salesman. He was honest and fair, and he did what he could to get me the best deal I could get. The Carfax report indicated my trade-in was a "rebuild", which was news to me. However, Sam called various auction houses to find the best trade.value for me. More
Great job Just what I need ,when I need . Good personal,nice price on time ,no problem at all ,very friendly personal ,the installation was clean .maybe you gu Just what I need ,when I need . Good personal,nice price on time ,no problem at all ,very friendly personal ,the installation was clean .maybe you guys need a cellphone charge unit . More
Great and Quick Service The service department was very attentive and provided me with great service. They were understanding that I was on the phone with my insurance trying The service department was very attentive and provided me with great service. They were understanding that I was on the phone with my insurance trying to get the windshield claim in. Their automatic car wash was down when I went in but that didn’t stop them from making sure I was happy a washed car. Overall, very happy with my experience. Thank you and keep up the great work! More
Great service! The service here has always been very polite, helpful, and professional. My most recent visit was no exception. All the employees I've interacted with The service here has always been very polite, helpful, and professional. My most recent visit was no exception. All the employees I've interacted with have a great attitude. Rene was very helpful in explaining what service needed to be done and why. Waiting was not a problem as they always have clean waiting areas. More
Professional,Friendly and great service Dealership is close to home and everyone is great to speak too and very down to earth.All employees take great pride of what all do and it truly shows Dealership is close to home and everyone is great to speak too and very down to earth.All employees take great pride of what all do and it truly shows throught out the dealership. More
Wonderful experience buying my first car! I just wanted to say how great of an experience it was to buy my car from this dealership. I’m very busy with work, so the way they accommodated every I just wanted to say how great of an experience it was to buy my car from this dealership. I’m very busy with work, so the way they accommodated everything to work with my schedule was beyond helpful. I was able to make a decision without being rushed or pressured into one. Everything about my experience was amazing. Everyone was pleasant, friendly and helpful! Expecially Gabe C., I couldn’t have chosen a better guy to sell me the car and Matt K. making sure I was able to get everything I wanted! Even weeks after buying the car everyone still makes sure I am satisfied and make sure I feel comfortable asking for anything I need. Big thanks to CJ Wilson Mazda! More
Great Experience Buying My First New Car I had a fantastic experience with this dealership. I was purchasing my first new car and went into the experience fairly skeptical, but was very happy I had a fantastic experience with this dealership. I was purchasing my first new car and went into the experience fairly skeptical, but was very happy with how everything went. I came in late one evening (shortly before closing) and was helped by Adam Szymanowski immediately. He answered all of my questions and let me do a test drive even though it was so late, which I really appreciated. It ultimately ended up being 3 weeks before I came back to purchase my car, and Adam continued to reach out regularly and answered all of the questions I had during that time. Unfortunately, the day I came back to purchase Adam wasn't there, so he referred me to Tim McGrath who was also excellent to work with. Tim was super personable, easy to work with, and very accommodating which made the whole buying experience way less stressful. More
Always great service Was taken care of quickly and they always do a great job of explaining exactly what the car needs and the cost before you agree to the work. Was taken care of quickly and they always do a great job of explaining exactly what the car needs and the cost before you agree to the work. More
smooth, transparent and good customer focus after being totally disappointed in an attempt to make s purchase from a Mazda dealership closer to home, which they seemed to careless if we bought after being totally disappointed in an attempt to make s purchase from a Mazda dealership closer to home, which they seemed to careless if we bought from them or not. We went to CJ Wiilson to see if they were interested in our business. Dionte and Moe did everything possible to make us feel comfortable and convinced us that they wanted our business and would make sure that we left with a smile and a new vehicle. More
The best Great service team and mechanics that listen and provide answers and help to the problem. It's becoming rare to find competent service departments tha Great service team and mechanics that listen and provide answers and help to the problem. It's becoming rare to find competent service departments that care to solve issues. CJ Wilson Mazda is the exception with great service habits. Thanks guys! More