Napleton's Countryside Mazda

Bait,and switch Posted price of 18k read pre certified...led me to believe that was the price. Then you tacked on $2400 cost for certification. Car door rattles whe Posted price of 18k read pre certified...led me to believe that was the price. Then you tacked on $2400 cost for certification. Car door rattles when stereo on. Brought this to your attention and you basically said...tough luck More

Easy Oil Change Just went in for regularly scheduled oil change/maintenance, but service (including check-in person who was Dominick) was quick and efficient. I was o Just went in for regularly scheduled oil change/maintenance, but service (including check-in person who was Dominick) was quick and efficient. I was on my way sooner than expected and was able to enjoy a tasty breakfast while I waited. Please note that I did schedule an appointment on their online which is also easy to do. I arrived early (you can never tell how long it will take with Chicago traffic), but they were able to start on my car right away. I do think this CJ Wilson Mazda dealer is the best dealership I've ever used. More

A non-stressful buying experience I called before I came into the store and Moe had the cars I was interested in waiting. The process was not stressful at all and I was very happy wit I called before I came into the store and Moe had the cars I was interested in waiting. The process was not stressful at all and I was very happy with my experience. More

Love CJ Wilson! Team is friendly, efficient, and quick! I was in and out with more than I expected and left a very happy customer. Bart is our guy! He is a real hustl Team is friendly, efficient, and quick! I was in and out with more than I expected and left a very happy customer. Bart is our guy! He is a real hustler in the sense that he works for the sale and gets it done quickly so that you leave happy and don't have to spend your whole day at the dealer playing games. Usually the financial process is lengthy and intimidating but Patrick was well prepared and had everything ready to go. There was no pressure to commit to any add-ons and the process was quick and painless. This is my second car, and my family's 6th car, with CJ Wilson Mazda and I'll definitely be back. Zoom Zoom! More

Great help! We had a very smooth expreince buying our car here. Gabe was great help. His costumer service skills are amazing!! He was very understanding of what w We had a very smooth expreince buying our car here. Gabe was great help. His costumer service skills are amazing!! He was very understanding of what we were looking and was not trying to sell us anything else. More

Pricey oil Change While the oil change (using higher-priced Castrol synthetic) is a bit pricey at about $72 overall, if one can get a Castrol discount coupon of $7-$20, While the oil change (using higher-priced Castrol synthetic) is a bit pricey at about $72 overall, if one can get a Castrol discount coupon of $7-$20, that may bring it into a more reasonable cost. As all dealer service centers do, CJ Wilson points out other "recommended" services, but I find it questionable if those extras are worth it or even cost-effective. Some may be DIY projects, if it's just fluid checks. More

Great experience The car buying process can be intimidating and painful, but the folks at CJ Wilson Mazda try to make it as nice as possible. Sales people are down-to- The car buying process can be intimidating and painful, but the folks at CJ Wilson Mazda try to make it as nice as possible. Sales people are down-to-earth, friendly but at the same time experienced and professional. Nobody tried to push me to anything (maybe just a tiny bit), they really try to understand the customer's needs and provide what is the best. The loan process was painless. Definitely would recommend this dealership to everyone. More

Awesome experience I definitely would recommend this dealership. From the salesman to the financing department, everyone was great to work with. Not the typical car dea I definitely would recommend this dealership. From the salesman to the financing department, everyone was great to work with. Not the typical car dealsership feel. More

Quality service quality parts quality people quality workmaf From when first bought Mazda wonderful vehicle safe reliable always keep my Mazda clean and machanically safe and operational .Trustworthy place to co From when first bought Mazda wonderful vehicle safe reliable always keep my Mazda clean and machanically safe and operational .Trustworthy place to come very good. More