Napleton's Auto Park of Urbana - Service Center

Took my car for service CJ was my service advisor was very efficient and knowledgeable. The technician was very good and understanding would highly recommend Napleton Toyota of Urbana for all of my servi very efficient and knowledgeable. The technician was very good and understanding would highly recommend Napleton Toyota of Urbana for all of my service needs. More

Took my parents Prius in for service. I was pleased with the ease of checking in my vehicle, the friendliness of Matt my advisor. Matt kept me apprised of the different services the Prius needed and they the ease of checking in my vehicle, the friendliness of Matt my advisor. Matt kept me apprised of the different services the Prius needed and they even sent me a text video showing me what the car needed to be up and running safely. I was extremely impressed by the whole process of the service department. I appreciate the time, care and effort that was put into our visit. I feel confident that the technicians and service staff cared for my parents vehicle and they will he safe out on the road. Thank you again so very much Matt Odom. More

They are very friendly and efficient each time I go to the dealership. I was there this morning and service advisor Roger Viti was kind and helpful. They also sent me a full written report of the services the dealership. I was there this morning and service advisor Roger Viti was kind and helpful. They also sent me a full written report of the services i got. More

Roger Viti was a great help to me he was polite and courteous and you can tell he really likes his job. I would recommend him to anyone , I also will be coming back there because of him thank you courteous and you can tell he really likes his job. I would recommend him to anyone , I also will be coming back there because of him thank you More

CJ did a great job arranging for all the service to be completed in a timely fashion. He was polite and courteous and the entire service team and staff showed that they cared for me a customer and seemed completed in a timely fashion. He was polite and courteous and the entire service team and staff showed that they cared for me a customer and seemed to work hard to show that they valued my time. More

Matt O, was a ton of help. Very understanding and also easy to work with. You can tell he truly enjoys his job and puts customer satisfaction top priority. easy to work with. You can tell he truly enjoys his job and puts customer satisfaction top priority. More

Yay! Matt was so helpful and made leasing a new car a snap! The whole transaction took less than 30 minutes. I would absolutely recommend. It was easy and fast snap! The whole transaction took less than 30 minutes. I would absolutely recommend. It was easy and fast More

Great service from Sabreena Ekaterinburg. Truly a wonderful experience with my service and recall. Great communication and keeping me informed. I would recommend Napelton to my friends and family. wonderful experience with my service and recall. Great communication and keeping me informed. I would recommend Napelton to my friends and family. More

Brought our 2018 Highlander in for service with Matt. He was very knowledgeable and helpful with my service needs. I had my service needs texted to my phone and didn't have to call back to the advisor. Thi was very knowledgeable and helpful with my service needs. I had my service needs texted to my phone and didn't have to call back to the advisor. This has been one of the best service experiences I've had. More

Bruce Andree is my salesman. He is kind courteous and thoughtful! He is also knowledgeable and helpful!Be sure to ask for him. He will also make you laugh! thoughtful! He is also knowledgeable and helpful!Be sure to ask for him. He will also make you laugh! More