Napleton's Auto Park of Urbana - Service Center

Great service. Ben and all the staff were patient with us as we made an on the stop decision to go ahead and make our purchase. Ben and all the staff were patient with us as we made an on the stop decision to go ahead and make our purchase. More

Napleton's kia service department has great people. They were prompt in getting me in for an unscheduled visit with me being late for my oil change. They have a video they show you of your vehicle chec They were prompt in getting me in for an unscheduled visit with me being late for my oil change. They have a video they show you of your vehicle check over which is really cool. Over all great experience. More

Wonderful service. I talked with the customer service agent on Thursday and he was able to get my service done by Saturday morning! I talked with the customer service agent on Thursday and he was able to get my service done by Saturday morning! More

Very courteous and took time to take care of my needs even though I have never been there before. Would recommend to anyone. even though I have never been there before. Would recommend to anyone. More

Always get the maintenance work done here for both my VW cars. I’ve never had an issue. cars. I’ve never had an issue. More

Kami was very helpful in service of my beloved orange Beetle. Very friendly and customer oriented Beetle. Very friendly and customer oriented More

Wonderful service! Angel was perfect! She got my car into service fast so the work was done much sooner. Angel was perfect! She got my car into service fast so the work was done much sooner. More

Worked with Roger - he was great to work with! Friendly, knowledgeable, and prompt. Highly recommended! Friendly, knowledgeable, and prompt. Highly recommended! More

Kami is the best we have delt with with all the confusion that day with the warranty from carmax we ended up have the car towed to the dealers and there was some miscommunication by a 3rd party and she took that day with the warranty from carmax we ended up have the car towed to the dealers and there was some miscommunication by a 3rd party and she took car of us we could not ask for more awesome pepole and it showes customer satisfaction More

I was on a cross country trip had a head light go out. Naplenton VW. was close. Kami the Service Department Representative greeted me with a smile and can I help you as soon as I entered the Service Depar Naplenton VW. was close. Kami the Service Department Representative greeted me with a smile and can I help you as soon as I entered the Service Department. Kami said it could take over and cost about 90 $. .but she would try and put a rush on it so I could get back on the road , well let me tell you 20 minutes and 34 $ Later. 🥰 if you ever in the champagne- Urbana Illinois area and need service give them a try. 😭 that I don't live here.. PS. They service all makes. More