Napleton's Auto Park of Urbana

We have dealt with Sam Samet at Napleton Auto Park Urbana IL for several years. He always goes above and beyond providing us with guidance and information when trading for a new Sienna. He is a definite plus IL for several years. He always goes above and beyond providing us with guidance and information when trading for a new Sienna. He is a definite plus for the dealership. We hope he is available next trade time. Everyone is always courteous and helpful at Napleton. A+! More

It was a rough/slow start when arriving at the dealership. At first, there wasn't enough staff to assist us, but once Jamal showed up, he helped me tremendously! Even though this was his day off, dealership. At first, there wasn't enough staff to assist us, but once Jamal showed up, he helped me tremendously! Even though this was his day off, he was very comforting with helping me buy a car for the first time. He is very knowledgeable and helped me find the perfect car! Thanks Jamal! More

Jamal was absolutely amazing! Super laid back and made sure I got the vehicle I wanted, I will definitely recommend him and Napletons to everyone! Super laid back and made sure I got the vehicle I wanted, I will definitely recommend him and Napletons to everyone! More

I’ve been looking for a new car for a while so decided to stop in and shop around. My sales person, Corey went ABOVE and beyond with showing me different options and explaining the process for both purchasin stop in and shop around. My sales person, Corey went ABOVE and beyond with showing me different options and explaining the process for both purchasing and financing. He was extremely knowledgeable about the vehicles and the various features they had. He kept in communication with me for a month as new inventory came in, and I was finally able to drive home with a new vehicle! After my purchase, he checked in to ensure everything was fine and answered a lot of the questions I had in a prompt manner. Highly recommend working with him when shopping at Napleton! More

Todd was very polite, professional, and kept me updated throughout my visit. The service department consistently provides prompt service. throughout my visit. The service department consistently provides prompt service. More

Thanks Todd for your excellent service. Well experienced in car service. For the other staff members they were friendly and accomodating. Well experienced in car service. For the other staff members they were friendly and accomodating. More

Sam was great from start to finish with my trading and buying process, Jared in finance was great also, they both made my deal great, thanks guys I appreciate it buying process, Jared in finance was great also, they both made my deal great, thanks guys I appreciate it More

Brad McElroy was excellent. FSt service and didn't waste anytime. He got us exactly what we wanted. FSt service and didn't waste anytime. He got us exactly what we wanted. More

It was really good and satisfied to get all the service done and the guy was helpful! done and the guy was helpful! More

The Napleton Toyota Service department is prompt and courteous. They will do their best to fit you in their schedule even if you are a walk-in. courteous. They will do their best to fit you in their schedule even if you are a walk-in. More