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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

May 11, 2023

The salesperson Ben Stark is very personal and professional. Always truthful and up front with the customer. More

by Elainelillard
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Stark
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May 09, 2023

This was my 1st time coming to this dealer, to have my brand new Kia’s oil changed and recall taken care of. The service was not great, days prior I had asked Jessica to take off the rotate as it was so m More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Huskisson
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May 09, 2023

Tres Mercer was awesome! Very Considerate of my daughters needs. Will definitely look forward to coming back in :) More

by gwenmcduffy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tres Mercer
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May 08, 2023

Benn Starks was great. He assisted in getting my trailer hitch installed and helping me get into the new vehicle More

by dcsnapper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benn Starks
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May 07, 2023

This dealership is easy to get to, and very easy to make appointments with. They are good at communicating what needs to be done and when your car is done More

by jaspurgeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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May 05, 2023

Helpful, kind,fast an efficient. All these were experienced when I visited the service department More

by anguskicks2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in service department
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May 04, 2023

Good service- I appreciated the open communication with me. The diagnostic itself was very expensive, as well as the repairs. More

by Ctsauder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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May 02, 2023

This dealership made everything a smooth process. Everyone was very helpful from start to finish. I will definitely be recommending napletons! More

by Amaya fox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Johnson
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May 02, 2023

Took my vw in to be serviced and Craig rushing was AWESOME!! Even got my car back to me sooner than expected… huge thank you… More

by Myocia
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig rushing
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May 01, 2023

Tres was so kind and really helped me figure out which kind of car I wanted. He was super knowledgeable about all of the cars on their lot. I would highly recommend this dealership to anyone! More

by Katelyndallas13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tres Mercer
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