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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
July 20, 2023
Decent services. Todd is very professional and helpful. Everything was done quickly and properly. Would recommend this dealer and Todd as your advisor. Todd is very professional and helpful. Everything was done quickly and properly. Would recommend this dealer and Todd as your advisor. More
by Lynn
Employees Worked With
Todd
July 20, 2023
Nick Buhr was incredibly helpful today. Took vehicle in with battery issue. They didn’t find any problem with the battery. Nick explained what would be helpful to keep the battery charge Took vehicle in with battery issue. They didn’t find any problem with the battery. Nick explained what would be helpful to keep the battery charged in the future. No charge, very short wait. Nick was extremely pleasant, professional and helpful. Highly recommend Nick. More
by Jim
Employees Worked With
Nick Buhr
July 19, 2023
I worked with James Johnson and he was very knowledgeable about the Toyota Tundra I was purchasing. He went above and beyond to show and tell me every feature the truck had to offer. He was very kind and hel about the Toyota Tundra I was purchasing. He went above and beyond to show and tell me every feature the truck had to offer. He was very kind and helped make the truck purchase and trade in a seamless fast process. He helped work with me to get my trade in and purchase vehicle to the number I was looking for. The dealership itself had very good and responsive communication. More
by Pat.rodgers91
Employees Worked With
James Johnson, Pat Smith
July 17, 2023
I made a same day appointment and next thing I knew I was walking away with the exact car I wanted. The finance team was extremely helpful given my credit circumstance and was able to get me approved for the walking away with the exact car I wanted. The finance team was extremely helpful given my credit circumstance and was able to get me approved for the exact car I wanted. Sam, was wonderful. He was very informative and taught me all the little things I needed to know about the car before I drove off. Not only was Sam friendly, down to earth, and on my side the entire time but he’s a Grateful Dead fan so we really kicked it off. Genuinely such a great guy and I love my new RAV 4!! Thanks SAM!!! More
by Emilyjparish
Employees Worked With
Sam Samet
July 17, 2023
Ben Starks is always a pleasure to work with, made it possible to get my dream 2020 Hyundai. Thank you Ben I know I can always can count on you! possible to get my dream 2020 Hyundai. Thank you Ben I know I can always can count on you! More
by mistyebert1996
Employees Worked With
Ben starks
July 15, 2023
I was able to get a very good deal on a very good car. Napleton’s helped me pick out the perfect car for my family. I am very happy that I want to Napleton’s. The free car wash is also a huge perk! Napleton’s helped me pick out the perfect car for my family. I am very happy that I want to Napleton’s. The free car wash is also a huge perk! More
by Logan.freeman
Employees Worked With
Greg
