Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
Contact Dealership
View Awards

1111 Napleton Way

Urbana, IL

61801

Directions

By Type

Showing 2,556 reviews

August 25, 2023

I have had an Awesome experience in Toyota service with Todd Ballard and I will be back More

by benecox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Todd D. Ballard. My Service Advisor
Report | Print
Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

August 23, 2023

I always appreciate the fast, efficient service I get when I bring my car in. More

by kurtau11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
Report | Print
Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2023

The service is always excellent and the workers are always very helpful. They were a pleasure to work with. Todd is always helpful and explains everything. More

by williamsonsara21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2023

Great dealership, very transparent and has friendly people. Also lounge and overall cleanliness is very nice when waiting for service appointments. During service they also offer to drive you place More

by meet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton Toyota of Urbana. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2023

Speedy oil change. My advisor Todd provided excellent service as usual. This dealer is highly recommended. More

by steve
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi Steve, we're happy you found our staff to be so supportive during your experience here at Napleton Toyota of Urbana. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 15, 2023

The dealer did everything they said they would and when they said they would, Todd was great to work with. More

by Gtibbs118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2023

Outstanding from start to finish. Jamal was a pleasure to work with. Would highly recommend him More

by rickhaskett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Berry
Report | Print
Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's Auto Park of Urbana. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 11, 2023

Nick rice was great kept me well informed and communicated with me throughout the whole process. More

by mattisonlee24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas rice
Report | Print
Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton Toyota of Urbana. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2023

Quick service, had me in and out super quick. My service advisor Todd gave great customer service! More

by cameronpatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton Toyota of Urbana. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2023

Matt Shanks is the man! He was able to get things done quickly and with care. I was coming from out of town to buy a vehicle and put my trust in Matt and team on acquisiti More

by MAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
42
43
44
...
256