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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

August 31, 2023

Generally straightforward staff and good prices. Sam Samet was helpful and I had a great conversation with him about my choices. More

by FQ
Recommend Dealer
Yes
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Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton Toyota of Urbana. Our team is available should you require any extra help.

August 30, 2023

Sam and Robert were very kind and helpful during the process of getting my car. They encouraged questions and genuinely wanted to help me. More

by edjjej1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
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Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton Toyota of Urbana. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2023

We had an excellent experience with Tyreese as our salesman. He listened to us and made a recommendation for a vehicle we had not known about--and was in the same price range as cars we were looking a More

by TL Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyreese Smith
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Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi Davis, we're happy you found our staff to be so supportive during your experience here at Napleton's Hyundai of Urbana. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 30, 2023

Everyone was so great and extremely helpful throughout the entire process. I would highly recommend! More

by Kcarson2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Starks, Idris (unsure of last name)
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Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 28, 2023

Great dealership, got some of the best car deals around campus. Shot out to Ben who arranged all the test drives and got everything done. More

by David
Recommend Dealer
Yes
Employees Worked With
Ben Starks
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Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi David, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2023

Amazing experience could not have done this without Cory Farries! I would highly recommend working with him! 11/10 More

by Luvpink7363
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Farries
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Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's Auto Park of Urbana. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Oct 22, 2023 -

Luvpink7363 responded

NEVER trust them. Yes, I unfortunately claimed bankruptcy. Yes, they financed me at 15% APR. The worse of the matter is they did not finance me with a bank. They financed me for 40k for a Kia Forte to be paid to a collection agency. I trusted them and they completely took advantage of me. I will tell all I know how this dealership has absolutely no ethics. I have a very poor chance at ever rebuilding my credit at this point.

August 26, 2023

Tyreese was really great to work with. He was knowledgeable about the vehicle we purchased. He is kind and easy to talk to. More

by Shelby Kay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyreese Smith
Report | Print
Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi Shelby, we're happy you found our staff to be so supportive during your experience here at Napleton's Auto Park of Urbana. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2023

Everyone was extremely polite and professional. Helped me get into a truck I wanted with little hassle. More

by nrsutherland00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Starks
Report | Print
Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

August 25, 2023

Napleton's has very pleasant service staff that are clear about what is being done and what needs to be done. More

by tip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
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Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

August 25, 2023

I have been very pleased with the purchase of my Toyota Avalon and even more satisfied with getting my vehicle ser viced at Napleton's Toyota of Urbana. Mr. Todd Ballard is my Service Advisor and is very k More

by benecox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Todd D. Ballard. My Service Advisor , Brad McElroy
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Sep 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi Benecox, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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