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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
September 13, 2023
I'm very pleased with Napleton's Auto Service in Urbana IL. My service representative, Todd was very helpful kept me informed of the progress in regards to the time it took to complete the job and explain IL. My service representative, Todd was very helpful kept me informed of the progress in regards to the time it took to complete the job and explaining recommendations. More
by sandysd59
Employees Worked With
Todd
September 12, 2023
Jamal Berry understands that the car buying experience can be stressful. His calm and upbeat demeanor, genuine smile and positivity made my trip to Napleton Mazda a good one. We were able to find a path t can be stressful. His calm and upbeat demeanor, genuine smile and positivity made my trip to Napleton Mazda a good one. We were able to find a path to a new car and it is a beauty. Good communication skills and solid knowledge of the product line. I appreciated his service and will not hesitate to call him for our next new car. Thanks, John More
by klggmann1
Employees Worked With
Greg and Tyson
September 11, 2023
Their service is excellent, and everyone at the dealership is friendly and more than happy to assist.I worked with Todd this time and he addressed all my concerns and inquiries with a positive atti dealership is friendly and more than happy to assist.I worked with Todd this time and he addressed all my concerns and inquiries with a positive attitude. More
by Iamsamikshya
Employees Worked With
Todd
September 10, 2023
Everyone I worked with was helpful and kind. Miles was very knowledgeable and helpful with my first purchase of an EV. Idris and Darius were also helpful in my financing questions and my test dr Miles was very knowledgeable and helpful with my first purchase of an EV. Idris and Darius were also helpful in my financing questions and my test drive. I have also had a great experience with the service department in maintaining multiple cars over the years. More
by AMC
Employees Worked With
Miles, Idris, Darius
September 07, 2023
Todd in Toyota Service took care of all my concerns and vehicle needs and in a timely matter. I would recommend him and will be back for future visits with Todd. vehicle needs and in a timely matter. I would recommend him and will be back for future visits with Todd. More
by youdontknowme1
Employees Worked With
Todd Ballard
September 07, 2023
Todd in Toyota Service took care of all my concerns and vehicle needs and in a timely matter. I would recommend him and will be back for future visits with Todd. vehicle needs and in a timely matter. I would recommend him and will be back for future visits with Todd. More
by anonymous
Employees Worked With
Todd Ballard
