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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

September 28, 2023

This is my go to spot for service related to my toyota RAV4 Hybrid. I trust things will get done and get done right. More

by Nina C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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Sep 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi Nina, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2023

Service was efficient and outstanding. I was kept informed along the way and treated in a courteous way. More

by Kimalanmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
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Sep 28, 2023 -

Napleton's Auto Park of Urbana responded

Hi Kimalanmartin, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

September 27, 2023

My service advisor, Todd, is amazing to work with. Always responsive and thorough in explaining services. More

by Lisalyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
Report | Print
Sep 29, 2023 -

Napleton's Auto Park of Urbana responded

Hi Lisalyne, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 26, 2023

Cory Farries! ! Look no further for a trustworthy salesman, knowledgeable car enthusiast, and all-around really nice guy! Cory had me at "I just want you to be happ More

by karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Farries
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Sep 28, 2023 -

Napleton's Auto Park of Urbana responded

Hi Karen, Thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 25, 2023

Great service went above and beyond when are car broke down hats of to Todd and his team. It was a Saturday and they squeezed us in and then test drove are car for 40 miles to ensure it was safe to drive More

by d.walsh57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Sep 26, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Toyota of Urbana as your first choice for all your vehicle needs.

September 25, 2023

Roger V. Has helped me since I bought car. He is very courteous and helpful. He recommends things when they need to be checked. I appreciate his help. He take More

by patmunds.pm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger V.
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Sep 28, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

September 25, 2023

I took my 2022 Corolla in too early due to a mix up of notifications on my display. Todd checked everything out right away and was very helpful in determining my next scheduled visit. He was very courte More

by pwbenson
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in service dept.
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Sep 28, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 24, 2023

Ben was great to work with. He stayed late to finish our transaction, so we could drive our new car home that night. More

by thabing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
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Sep 25, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 23, 2023

Best rates for international no history of non credit score. The dealer was great and helped me to find the perfect car. More

by Thiago Marino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 25, 2023 -

Napleton's Auto Park of Urbana responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 22, 2023

Napleton Toyota of urbana is one of the best dealer car. the staffs very friendly and they’re do the best for the customers. More

by rommeld422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Sep 25, 2023 -

Napleton's Auto Park of Urbana responded

Hello, we really appreciate your positive review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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