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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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October 27, 2023
I took the car in for a routine inspection and worked with Todd. He did a great job and was very clear and specific about the needs of my vehicle. He was very diligent with text communication keeping me with Todd. He did a great job and was very clear and specific about the needs of my vehicle. He was very diligent with text communication keeping me updated and was very cordial and professional. I’d recommend Napleton’s and Todd as an advisor anytime! More
by subtilior74
Employees Worked With
Todd
October 25, 2023
Everyone is super helpful. The staff care about getting you the car you want in a quick and timely manner. They’re easy to work with and nice to talk to. Management is wonderfu The staff care about getting you the car you want in a quick and timely manner. They’re easy to work with and nice to talk to. Management is wonderful and is happy to smooth over any bumps in the road when buying or servicing a car. My salesman Matt and his manager Derrick, my service advisors Todd and Brandon, their finance department, and anyone in between has always been very professional and courteous. More
by paytonmillhouse
Employees Worked With
Todd the service advisor 5 stars
October 23, 2023
Good experience! The car was priced really well. They were clear up front about what they could do, and did not try to load on the extras. So I didn't feel pressur The car was priced really well. They were clear up front about what they could do, and did not try to load on the extras. So I didn't feel pressured. Sam the salesman was just very easy to work with. Can't say the trade was excellent but my car was old and not in great shape, so I can't complain. Pretty happy and having bought 3 cars this year this was the best experience. More
by Geoff Love
Employees Worked With
Sam Samet
