Napleton's Auto Park of Urbana

Was looking for a Camry with a cold weather package. They informed me when one was coming to the dealership. The rest is history. Service is great at Napleton’s also! They informed me when one was coming to the dealership. The rest is history. Service is great at Napleton’s also! More

Matt at Toyota was very helpful: Personable and low-key, no pressure tactics. Derek runs a great show overall, and the finance professional also helpful and accommodating and not pressurizing. Overall a hap no pressure tactics. Derek runs a great show overall, and the finance professional also helpful and accommodating and not pressurizing. Overall a happy and low-stress experience. More

Thanks again for the great service for my Camry. You guys are the best! Thanks Todd! Mike C. You guys are the best! Thanks Todd! Mike C. More

Horrible business! Bought a 12 volt battery last year and it went bad. Took it back and they said they needed a couple hours to charge it and test it. 4 days later I ha Bought a 12 volt battery last year and it went bad. Took it back and they said they needed a couple hours to charge it and test it. 4 days later I had to call and complain that I hadn’t heard from them. They called me back later that day and said the battery was bad and they would replace it but I had to bring the car in to get the replacement! I said I wasn’t going to have the car towed 50 miles to get the battery and that they didn’t need the car there to sell me the battery! Absolute garbage service!!! AVOID THESE CROOKS AT ALL COSTS! More

I had an amazing experience at Napleton’s. The manager, Travis, was very approachable, helpful, and overall delightful to our entire family including our newly 16 year old daughter who was exc The manager, Travis, was very approachable, helpful, and overall delightful to our entire family including our newly 16 year old daughter who was excited to get her first car. The salesman, Von, was extremely understanding of our financial situation and was able to negotiate a reasonable price that works for our family. He made us feel comfortable and well taken care of throughout the whole process down to every last detail. All of the employees that we interacted with were respectful of our personal information and efficiently answered any questions that we had. More

Todd Ballard is my service guy. He always makes sure I know what is happening with my vehicle and OKs the price of the repairs beforehand. He always makes sure I know what is happening with my vehicle and OKs the price of the repairs beforehand. More

They were tremendous! ! They made my experience wonderful, and I left with my new 2024 RAV4. Thank you Napeltons ! ! They made my experience wonderful, and I left with my new 2024 RAV4. Thank you Napeltons ! More

I had a wonderful experience purchasing my car from Napleton! Devon was very knowledgeable and made the process smooth from start to finish. I showed up with no appointment, and he treated me with kind Napleton! Devon was very knowledgeable and made the process smooth from start to finish. I showed up with no appointment, and he treated me with kindness and answered my questions thoroughly and honestly. He was awesome from test driving to signing! Everyone there will treat you like family and have you leaving feeling good about your decision. I would 100% recommend Napleton’s Auto Park of Urbana to anyone looking to buy a New/Used car! More

I've had 2 Toyotas. This dealership has always been top notch. Now that I bought another Toyota I took it in for the 5k maintenance. My service manager was Todd. He's a This dealership has always been top notch. Now that I bought another Toyota I took it in for the 5k maintenance. My service manager was Todd. He's awesome! Very helpful and answered any questions I had. In and out quickly. Had my pick up scheduled and next service scheduled for November. Again TOP NOTCH! More

Had a great buying experience with Leo, easy to work with and supported us through finding and finalizing deal and supported us through finding and finalizing deal More