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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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December 12, 2023
I recently visited Toyota for an oil change, and I was pleasantly surprised by the exceptional service I received. Todd, the representative, went above and beyond to assist me. He not only took care of my pleasantly surprised by the exceptional service I received. Todd, the representative, went above and beyond to assist me. He not only took care of my oil change but also recommended and efficiently sorted out an in-cabin air filter replacement and fuel system cleaning while I waited for my appointment. I was thoroughly impressed with the level of service and attention to detail at Toyota. They truly exceeded my expectations! More
by Clevelandandmaliwat
Employees Worked With
Todd
December 11, 2023
Cory was fantastic to work with! There was no pressure to buy. He answered all our questions and stayed late to see we were satisfied. Lance was very professional and RJ in finance i There was no pressure to buy. He answered all our questions and stayed late to see we were satisfied. Lance was very professional and RJ in finance is very knowledgeable. I would definitely recommend visiting them for your car buying needs! More
by NinjaNurse
Employees Worked With
Cory
December 07, 2023
I have been going to them for more than 10 years. Always had great experience. Todd has been ver professional, nice and keeps communication very well by text messages and calls. He has always given c Always had great experience. Todd has been ver professional, nice and keeps communication very well by text messages and calls. He has always given correct information about maintaince needs of my car. Highly recommend him without hesitation. More
by hchani
Employees Worked With
Todd Ballard
December 07, 2023
Todd was great! He caught a problem I forgot to mention during a service visit. If he hadn’t brought it up I could have had a major disruption on a pending holiday r He caught a problem I forgot to mention during a service visit. If he hadn’t brought it up I could have had a major disruption on a pending holiday road trip. Very thankful! More
by Dave
Employees Worked With
Todd
