Napleton's Auto Park of Urbana

great Arthur is very courteous and knowledgeable. I like his great personality. Will always come back to him as the salesman that I want to work with. Arthur is very courteous and knowledgeable. I like his great personality. Will always come back to him as the salesman that I want to work with. More

outstanding Wonderful experience during the purchase of our new Santa Fe. Will be telling other people about our experience. I highly recommend O'Brian Hyundai of Wonderful experience during the purchase of our new Santa Fe. Will be telling other people about our experience. I highly recommend O'Brian Hyundai of Urbana More

Was wonderful not pressured to buy Great buying experience for 1st time buyerwould recommend to anyone to go to obriens everyone was very helpful and didn't feel like I was botheri,g an Great buying experience for 1st time buyerwould recommend to anyone to go to obriens everyone was very helpful and didn't feel like I was botheri,g anyone More

Hyundai excellence, in internet communication. I wrote this in the above area.Great staff and wonderful experience. Wonderful, staff in Lee and Marty.Great internet program, they worked for me befo I wrote this in the above area.Great staff and wonderful experience. Wonderful, staff in Lee and Marty.Great internet program, they worked for me before my arrival, so that I was closer to knowing what I wanted. More

Hassle free buying experience Dealership was willing to negotiate on pricing to meet offers received from other dealers and had the car that I was looking for in their inventory Dealership was willing to negotiate on pricing to meet offers received from other dealers and had the car that I was looking for in their inventory More

Great Dealership Great and courteous service. Staff is the best. Love my car. I would highly recommend them to anyone. They do everything possible to make a good deal. Great and courteous service. Staff is the best. Love my car. I would highly recommend them to anyone. They do everything possible to make a good deal. More

purchased 2016 Hyundai Elantra I have bought three cars from O'Brien. My salesperson all three times was Brad Geegan, and I was very happy with him. He is very friendly and easy to I have bought three cars from O'Brien. My salesperson all three times was Brad Geegan, and I was very happy with him. He is very friendly and easy to talk to and not too pushy, like a lot of car salesmen can be. More

O'Brien Hyundai is wonderful I was very satisfied with the level of friendliness and eagerness to get me the vehicle I wanted. The sales manager went out of his way to find me the I was very satisfied with the level of friendliness and eagerness to get me the vehicle I wanted. The sales manager went out of his way to find me the particular color and feature combination I wanted, and had it in my hands in less than a week. All of the other staff were very accommodating and eager to please. More

O'Brien's Auto Park False Advertisement Don't waste your time!! The advertisement about financing for bad credit and no credit is a fishing expedition that is false and misleading! I went to Don't waste your time!! The advertisement about financing for bad credit and no credit is a fishing expedition that is false and misleading! I went to the dealership based on their advertisement. I'm credit challenged due to disputed hospital bills and student loans. I came to the dealership with a $2000.00 down payment and a good condition running Ford Explorer with high miles. At first I was told that, something could be done for me, after they tried to get another $1500.00 and my vehicle for a $8000 or $9000 vehicle. I realized my payments would be all profit for them and the bank. We I said I'd think about, 2 weeks later they told me they were no programs for me. What a Sham! They need to be arrested for Fraud!! More

I brought my kia rio to get looked at and they told me what was wrong with it so i said i would rather repair it myself since they are to expensive. i ordered the parts and got them the next day. i went what was wrong with it so i said i would rather repair it myself since they are to expensive. i ordered the parts and got them the next day. i went to take the top cover off of the engine where the spark plugs are and there was a screw missing so i called to o'briens and josh said no problem we will put another 1 in. i took the cover off and noticeds that the crew was broke off, so i called back and left a message and then another message later. i had to call the next day cuz he never returned my call and they connected me to chris who told me to bring it in and they will look at it. then about a half hour later drew calls me to tell me there is no way there technician did that and they decided they aren't going to do anythung anout it. josh calls me and tells me the same thing that there is no way they did it. i called josh to say a screw was missing then i called back when i noticed it was broke off, makes no sense them saying i did it and not them. this is by far the worst experience i have ever had. they can't take responsibilty for there mistake. i would never recommend them to anyone. i would never let them fix there mistake on my car, they would probably to more damage and blame it on me. don't go to o'briens if you can't afford there service, they will take it out on your car and blame you. More