Napleton's Auto Park of Urbana

Service Dept is over-priced Cost for basic services is over-priced. I would think that they would want the service dept to help build a loyal and repeat customer. But cost of s Cost for basic services is over-priced. I would think that they would want the service dept to help build a loyal and repeat customer. But cost of service drives people to go elsewhere More

It was very good and efficient They showed me exactly what I wanted. it was a overall good experience. They let me do a test drive and get a good feel of the car. I am very satisfie They showed me exactly what I wanted. it was a overall good experience. They let me do a test drive and get a good feel of the car. I am very satisfied with my car. No complaints. More

Great car buying experience. We did not feel pressured and everyone was very helpful. They really treated us like they truly wanted us to be happy. We did not feel pressured and everyone was very helpful. They really treated us like they truly wanted us to be happy. More

Awesome customer service This was the second time we have bought from O'Brien, we will always be O'Brien customers.They have top notch customer service!! I absolutely love my This was the second time we have bought from O'Brien, we will always be O'Brien customers.They have top notch customer service!! I absolutely love my new Elantra. More

Great experience we are return customers due to the customer service and reliability of the Hyundai and the service team. Brad Geegan delivered top notch customer ser we are return customers due to the customer service and reliability of the Hyundai and the service team. Brad Geegan delivered top notch customer service. I recommend a visit to them if you are looking to purchase a new vehicle . More

Always a great experience I have owned numerous Hyundai vehicles over the years and bought from O'brien Auto Park . I have always received excellent service and friendly staff I have owned numerous Hyundai vehicles over the years and bought from O'brien Auto Park . I have always received excellent service and friendly staff. More

Great experience! I met with Joe while browsing for a future car but did not want to buy right away. He was very informative and gave me some options after I informed h I met with Joe while browsing for a future car but did not want to buy right away. He was very informative and gave me some options after I informed him of what I was looking for. Following my first visit, he emailed me over information and photos of all the options we discussed, along with some other suggestions. When I finally decided to make the move, Joe was very patient as I test drove several of my options and helped me find the perfect one. He had great product knowledge, knew what I would be looking for (all options were amazing), and made it a an easy-going experience. I actually brought my whole family in with me (lol)and he was very kind to speak to all of us and listen to all of our input. We've had previous experiences at other locations where the others were either completely disregarded or not very well accommodated while we were there. Anyway...I love my new car, got a very reasonable deal, and had a great experience! Highly recommended :) More

Dealership that cares Everytine I go into the dealership I am treated like they care. From the office workers to the sales managers, they all have a " great to see you" att Everytine I go into the dealership I am treated like they care. From the office workers to the sales managers, they all have a " great to see you" attitude. Thanks!! More

Excellent experience My experience from start to finish was excellent! All of the staff seemed very knowledgable and helpful! They answered all of my questions promptly. My experience from start to finish was excellent! All of the staff seemed very knowledgable and helpful! They answered all of my questions promptly. I highly recommend O'Brien Hyundai!! More

Quick and simple Great dealer and friend. He was able to find us the perfect car for my wife. I've never seen her so excited for a car. Great dealer and friend. He was able to find us the perfect car for my wife. I've never seen her so excited for a car. More