Napleton's Auto Park of Urbana

Great Experience I had a great experience buying my first new car at Napleton's. I was really nervous before going because it was going to be a huge purchase, but ever I had a great experience buying my first new car at Napleton's. I was really nervous before going because it was going to be a huge purchase, but everyone there made me feel comfortable and, most importantly, not pressured into making a such a big decision before I was ready. More

great service Had wonderful service. Everyone was friendly, caring and personable. They were not pushy like a lot of salesmen. Will definitely recommend them to any Had wonderful service. Everyone was friendly, caring and personable. They were not pushy like a lot of salesmen. Will definitely recommend them to anyone need a new vehicle. More

great place ! We have purchased 3 veichles from them . Staff very nice and helpful would recomend you get your new veichle from them. Steve is the man to see. We have purchased 3 veichles from them . Staff very nice and helpful would recomend you get your new veichle from them. Steve is the man to see. More

Alesha Pryor review my sales person Trea and the general manager Jess, the finance department, and the title department did an outstanding job with helping me. I love my my sales person Trea and the general manager Jess, the finance department, and the title department did an outstanding job with helping me. I love my car and not only that but I guess my neighbors liked my car also until they purchased a 2011 Elantra from you Guy also. More

Great price!! Good dealership with very friendly staff. Bent over backwards to give us an awesome price!! Will defiantly use for future service and purchasing of Good dealership with very friendly staff. Bent over backwards to give us an awesome price!! Will defiantly use for future service and purchasing of vehicles. Love our new Azera!!!! More

Look for Joe Holmer Joe Holmer did a marvelous job showing and explaining the vehicles I was interested in. He was extremely calm and never pushy in the way the deal move Joe Holmer did a marvelous job showing and explaining the vehicles I was interested in. He was extremely calm and never pushy in the way the deal moved forward. He listened carefully to my needs and handled my requests professionally. More

Carmen Elantra I love my new 2016 elantra. She is a car that truly suits me and my style. I would highly recommend this car to friends and family. I love my new 2016 elantra. She is a car that truly suits me and my style. I would highly recommend this car to friends and family. More

Quick, Friendly, Courtious Each employee I encountered was friendly and courteous. We were able to schedule appt. to fit our needs. Department wait area was comfortable and cl Each employee I encountered was friendly and courteous. We were able to schedule appt. to fit our needs. Department wait area was comfortable and clean. Service was completed in under 1 hour and car returned with windows washed and interior swept. More

Love Napleton VW :) VW team at Napleton delivers outstanding service every single time! They always go above and beyond, whether it's the sales or service team. I've purc VW team at Napleton delivers outstanding service every single time! They always go above and beyond, whether it's the sales or service team. I've purchased two new cars there over the past several years and have nothing but good things to say about the VW staff. More

Prompt and Polite met immediately by a tech who checked me in, escorted inside, discussed the work and was told that it would be 2 hours...1 hour and 50 minutes later m met immediately by a tech who checked me in, escorted inside, discussed the work and was told that it would be 2 hours...1 hour and 50 minutes later my car was done More