Napleton's Auto Park of Urbana

Great Experence Sales man was knowledgeable, even though it was a very new car to the lot. No pressure from the sales manager, and also able to answer all of my many Sales man was knowledgeable, even though it was a very new car to the lot. No pressure from the sales manager, and also able to answer all of my many questions More

Customer Satisfaction The Hyundai dealership provided great service while I prepared to purchase a vehicle. I would definitely recommend it to others who choose to deal wi The Hyundai dealership provided great service while I prepared to purchase a vehicle. I would definitely recommend it to others who choose to deal with this dealership. More

Easy 123 Jess and Tony made it easy, fun and comfortable to buy a car. Very professional and knowledgeable guys. What more is there to say? 25 words ok? Jess and Tony made it easy, fun and comfortable to buy a car. Very professional and knowledgeable guys. What more is there to say? 25 words ok? More

Purchase of 2016 Black Genesis Our overall experience with Napleton's Hyundai was very positive. Initially we were greeted by a young man, Chris Neal, who was very professional and Our overall experience with Napleton's Hyundai was very positive. Initially we were greeted by a young man, Chris Neal, who was very professional and friendly in his approach with us. He worked with us but didn't pressure us which we appreciated. After a few days of working out our finances we came back and this time Joe Holmer worked with us due to Chris no longer working there. Joe was very helpful and friendly also in going through the process of buying our new Genesis. More

Excellant service and salesman I had dealt with Carmack in Danville for years and my son suggested I try out different auto's at Napleton. He had bought several cars from there and I had dealt with Carmack in Danville for years and my son suggested I try out different auto's at Napleton. He had bought several cars from there and recommended Ben Starks take care of me. So glad I did. My salesman was excellent, explaining everything to me and taking me on several test drives. After I bought my car, he explained everything in great detail and made several follow up calls to see if I had any problems or questions. More

Great Customer Service I am a firm believer, the impression given to me as a customer, shows the impression of the company. I expected to be treated like a "number" with an I am a firm believer, the impression given to me as a customer, shows the impression of the company. I expected to be treated like a "number" with an unfriendly staff, needless to say, from the time I arrived, I was greeted with a smile, and made to feel welcomed. To me, that speaks volumes of outstanding customer service. I live outside the area and was introduced to Napleton Auto Park via internet. I received a quick response in regards to the vehicle that fell within my budget. When I arrived, the salesman was genuinely friendly and helpful. I was introduced to the GM, and Service staff, all were extremely friendly. The vehicle I purchased was not the vehicle of choice; as a single parent I needed a car with a good warranty and an affordable gas mileage. The salesman was informative regarding the kind of car I needed versus what I wanted. They gave me a GREAT deal and I walked away with a GREAT car. I want to thank Jess, Brad, and Kyle for their outstanding service and awesome customer service. More

Solid customer service Napelton's staff was very responsive to my new car requirements, identifying quickly a vehicle that suited my needs. The sales rep provided useful in Napelton's staff was very responsive to my new car requirements, identifying quickly a vehicle that suited my needs. The sales rep provided useful information and sought additional staff support when needed. The financial aspects of the purchase was quick and easy. More

Great Thanks, love jesse, he didn't push me into making a decision, feel I got a fair trade in deal, and of course getting my car washed. Doing this on my Thanks, love jesse, he didn't push me into making a decision, feel I got a fair trade in deal, and of course getting my car washed. Doing this on my phone so just in case I hit a wrong number jesse is a 10 overall no complaints More

Review Great service that met my needs and expectations. Was also accommodating and friendly, going beyond the norm to make sure we were satisfied. Would rec Great service that met my needs and expectations. Was also accommodating and friendly, going beyond the norm to make sure we were satisfied. Would recommend to others and would buy from again! More

Excellent I enjoyed working with Jim Stevens. This is the second car he sold me. Very friendly and always professional. The auto park has a variety of cars whic I enjoyed working with Jim Stevens. This is the second car he sold me. Very friendly and always professional. The auto park has a variety of cars which is great for anyone who is looking to purchasing a car. I love my new car. It is my first brand new car and I am thankful oN the deal they were able to work out for me that was in my budget. Thanks. More