Napleton's Auto Park of Urbana
Urbana, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,518 reviews
Elantra purchase I was in a rush trying to secure a deal on a new Hyundai Elantra before the new year. I was treated well, and considerate. Brandon even worked well I was in a rush trying to secure a deal on a new Hyundai Elantra before the new year. I was treated well, and considerate. Brandon even worked well with us to finish the paperwork while we ran out of town , then returned to close the deal. More
Good experience We had a very good experience. We feel we got a fair price and very good service. Very helpful and friendly. Would buy here again. We had a very good experience. We feel we got a fair price and very good service. Very helpful and friendly. Would buy here again. More
Awesome Service I had Excellent Service! Cody was wonderful and very helpful. He was very knowledgeable about the vehicle I was looking at. Markiss and Levi were ext I had Excellent Service! Cody was wonderful and very helpful. He was very knowledgeable about the vehicle I was looking at. Markiss and Levi were extremely friendly and professional as well. The experience was very easy. They all took great care of me. Thank you More
That'll do pig, that'll do. Very satisfied with the service received, and their ability to work with me on a price. I would buy from this dealership again. They had the right a Very satisfied with the service received, and their ability to work with me on a price. I would buy from this dealership again. They had the right amount of attention without being too pushy More
Excellent quality and service Every interaction I've had with this business has been excellent. The employees do everything they can to make your visit enjoyable. The work is done Every interaction I've had with this business has been excellent. The employees do everything they can to make your visit enjoyable. The work is done quickly, and you tend to leave happier than when you first walked in. I wouldn't recommend any other place. More
Cindy's 2017 hyundai elantra I had an amazing experience purchasing my first brand new car. The staff took time to understand my unique needs and get me into a vehicle that exceed I had an amazing experience purchasing my first brand new car. The staff took time to understand my unique needs and get me into a vehicle that exceeded my expectations. More
Disappointed It's not the dealership that is the problem it's that the product that is not performing as advertised.Mileage was specifically asked about before pur It's not the dealership that is the problem it's that the product that is not performing as advertised.Mileage was specifically asked about before purchased and as a reason to purchased.And there was no indication that the mileage would be less than advertised. More
Best experience It was one of the best buying experience I've ever had . They we're very helpful in working with the number we had for our budget. I like to thank the It was one of the best buying experience I've ever had . They we're very helpful in working with the number we had for our budget. I like to thank them for such a smooth transition. More
Worst service I ever had Don't believe any of the five star reviews for this place, they are terrible and suspect they write reviews for themselves. I had an appointment at 1 Don't believe any of the five star reviews for this place, they are terrible and suspect they write reviews for themselves. I had an appointment at 1 PM for a small recall job. 3 1/2 hours later they did not call, most of their phones shown on the web site are disconnected (!), and they can't even tell me for sure that the car will be fixed today! More
Very enjoyable car buying experience I'm usually intimidated by the idea of car shopping because sales people can be overbearing. This was NOT the case a Napleton's Hyundai. Very friendly I'm usually intimidated by the idea of car shopping because sales people can be overbearing. This was NOT the case a Napleton's Hyundai. Very friendly, well informed, and patient staff. I wasn't 100% about actually making a purchase and even had to leave for appointments twice throughout the day and STILL left in my car that evening. More