Napleton's Auto Park of Urbana

Sonata I had an overall good experience at Napleton. I am satisfied with my purchase. I would recommend Napleton to a friend. I would have liked a bit more d I had an overall good experience at Napleton. I am satisfied with my purchase. I would recommend Napleton to a friend. I would have liked a bit more discussion about price, such as how many months I wanted a loan for along with the monthly payment I was looking for. Ended up spending more than I wanted to. More

Napleton's and Arthur Luke - A+++ Experience! My husband and I have purchased several vehicles from Napleton's and Arthur Luke has been our salesman for the past few years. We made the mistake of My husband and I have purchased several vehicles from Napleton's and Arthur Luke has been our salesman for the past few years. We made the mistake of going to another dealership about four years ago and after we got the vehicle, my husband was in a serious accident only 71 days later. The vehicle was totaled and we discovered that the other dealership had not offered us GAP coverage to pay off the loan. We used our warranty, dealer, and credit life refunds to offset the loan once the insurance company had totaled it, but we ended up having to pay on a car loan for about a year for a vehicle we no longer had. During this time, we only had one income coming in and it was difficult keeping up with the bills as my husband was unable to work. He was finally awarded disability as a result of the traumatic brain injury and PTSD suffered in the accident and we had a great deal of medical expenses to pay off as a result of his injuries. Last year, we contacted Napleton's and Arthur Luke to see if they could do anything for us and they did not disappoint. We were able to get a new Hyundai Elantra. We had explained how the side airbags in our totaled Hyundai Elantra saved my husband's life and shared the photos of the totaled vehicle with him. We have been told that he probably would have been killed if he had driven our convertible that day because it did not have side airbags. Napleton's and Arthur Luke helped us in our time of need and we will not forget it. Recently, we received a call from Arthur Luke to see if we would like to trade in the Elantra for a new one with all the new features, a couple of which help with driving obstructions and would be beneficial to my husband when he is able to drive. Through Arthur's efforts and with the support of Napleton's staff, we were able to get a new 2017 Hyundai Elantra that has almost all of the features of a Hyundai Sonata. We left the dealership after securing the deal feeling quite happy and upbeat about the deal. If you want to work with a dealership and a great salesperson that tells you like it is and doesn't play mind games, please make the trip to Napleton's in Urbana and see Arthur Luke. He is a five star salesperson. You will not be disappointed. More

Excellent Service Cody Gagnon, Levi Miller and the finance guy were wonderful to work with. All three were kind and professional. Our overall buying experience was very Cody Gagnon, Levi Miller and the finance guy were wonderful to work with. All three were kind and professional. Our overall buying experience was very positive. We are very pleased with our new vehicle. More

Great Job I returned for the 2nd time to purchase a new vehicle. The salesman was great and gave us what we were looking for and expected nothing less I returned for the 2nd time to purchase a new vehicle. The salesman was great and gave us what we were looking for and expected nothing less More

Above and beyond They went out of their way to make sure we were taken care every step of they way! Will definitely buy from them again. Even entertained a tag along They went out of their way to make sure we were taken care every step of they way! Will definitely buy from them again. Even entertained a tag along family member More

Good Service The service I received at Napleton's was excellent. Joe wasn't pushy at all and really worked with me to get me the car at a good price. The service I received at Napleton's was excellent. Joe wasn't pushy at all and really worked with me to get me the car at a good price. More

Great service and sales I was very happy with my purchase. It was very straight forward and to the point. I didnt know what I was looking for but the staff helped me and I go I was very happy with my purchase. It was very straight forward and to the point. I didnt know what I was looking for but the staff helped me and I got a great price. More

Love my Hyundai Great purchasing experience. Everyone was knowledgeable and helpful. They took good care if me. Very personable. It was fun working with Cody and Ma Great purchasing experience. Everyone was knowledgeable and helpful. They took good care if me. Very personable. It was fun working with Cody and Marcus we shared jokes and just had a good time. More

Im blessed It was a true blessing to get reliable car that don't have worried about the money to fix. It was just what I needed very helpful. It was a true blessing to get reliable car that don't have worried about the money to fix. It was just what I needed very helpful. More

Fair Price; Knowledgable Salesman We are very happy with our Hyundai Elantra Limited purchase. Our salesman was friendly and knowledgable without being at all pushy. Very effective f We are very happy with our Hyundai Elantra Limited purchase. Our salesman was friendly and knowledgable without being at all pushy. Very effective for us. He gave us time to mull over our decision. We are confident he will be able to help us if any questions arise (as he already has done). We would definitely speak highly to friends of our experience at Napletons in Champaign. More