Napleton's Auto Park of Urbana

Heated seats upgrade I went in to schedule a time for my car to have heated seats installed, we set up a time, The loaner car was clean and smelled great , The turnarou I went in to schedule a time for my car to have heated seats installed, we set up a time, The loaner car was clean and smelled great , The turnaround time was very quick my vehicle was back in town the next day , i’m very happy with the service, it was quick and painless! Mr. Deck was extremely helpful and friendly More

Great Service.....AGAIN!! I seldom do reviews but these two gentlemen deserve it without any doubt. This is the 4th vehicle I have purchased from Derrick and Idris and their se I seldom do reviews but these two gentlemen deserve it without any doubt. This is the 4th vehicle I have purchased from Derrick and Idris and their service was professional and courteous as always starting from the test drive to handling my trade-in to arranging financing. It was a smooth transaction and at no time did I feel pressured. Thank you for another great vehicle. I look forward to doing business with you again. More

High quality service! Kevin was very helpful from the beginning. He helped me test drive and compare different models and even helped me test drive cars from different bran Kevin was very helpful from the beginning. He helped me test drive and compare different models and even helped me test drive cars from different brands. All the time he made me feel comfortable and helped me find my dream car. The purchasing experience was swift and comfortable and I am very happy with the whole experience. More

Great Experience Hats off to the Volkswagen Team! Bought a 2018 VW Beetle. Came in two hours before close on a Saturday night. Matthew Morales (sales) and the amazin Hats off to the Volkswagen Team! Bought a 2018 VW Beetle. Came in two hours before close on a Saturday night. Matthew Morales (sales) and the amazing team made it happen. Best experience I have ever had buying a car. More

Ben made buying two cars for my kids very easy I bought two cars for my teenage kids that will last then through college. It showed us several options and the decision was very obvious which ones w I bought two cars for my teenage kids that will last then through college. It showed us several options and the decision was very obvious which ones we needed. Pricing was within what we wanted. More

Above and Beyond Kevin and Derrick were truly fantastic to work with. We met with Kevin to test drive the Volkswagen Atlas and were very impressed with his friendline Kevin and Derrick were truly fantastic to work with. We met with Kevin to test drive the Volkswagen Atlas and were very impressed with his friendliness, enthusiasm and depth of knowledge about the vehicle. The purchase process was extremely smooth and professional, and at no time did we feel pressured. Derrick and Kevin were open and honest about everything and all was exactly as discussed and to our satisfaction. Derrick even sat down and colored with our boys while Kevin walked us through the Atlas' features! I cannot recommend this dealership highly enough - we will definitely do further business with them! More

Buying my new 2018 Tacoma Tacoma Off-road pickup My first purchase of a new vehicle was in 1986. I have only had 2 really awesome car buying experiences since than. 1 of the 2 came on 9/19/2018. Plac My first purchase of a new vehicle was in 1986. I have only had 2 really awesome car buying experiences since than. 1 of the 2 came on 9/19/2018. Place was Napleton Toyota of Urbana,Il. Chris and Jess were super nice and very professional. I got the EXACT deal that i wanted in a very short amount of time! (less time then the test drive of truck). Again simply amazing! I will recommend Napleton's to everyone i know. I will certainly be back in the future. A++ buying experience. Thank you Chris and Jess. I love my new Tacoma. More

A wonderful car buying experience I was nervous about buying a car. Andrew and Matt were very helpful. Found me the perfect car for me. Thanks for helping me with the purchase. I was nervous about buying a car. Andrew and Matt were very helpful. Found me the perfect car for me. Thanks for helping me with the purchase. More

Ben Starks - Awwesome Salesman! We first met Ben in early August. Our circumstances looking at the particular Toyota Avalon that we purchased were somewhat unique. I always felt th We first met Ben in early August. Our circumstances looking at the particular Toyota Avalon that we purchased were somewhat unique. I always felt that Ben had our back and understood our situation. He went to bat for us and we ended up purchasing a great car at a fair price. I would and will highly recommend Ben and the Napleton's team to my friends and relatives! More

Buying my second car I went back with Jesse Mannin today and bought my second car with Napleton's. Well my first one was a lease and he was my car salesman when I leased 3 I went back with Jesse Mannin today and bought my second car with Napleton's. Well my first one was a lease and he was my car salesman when I leased 3 years ago and I enjoyed him and he was very friendly and patient with me. Just wanted to give him a good review that's deserving! Thank you! Candi More