Napleton's Auto Park of Urbana

Saleperson review We are from out of town looking for a Tacoma, a truck that we can stuff our family into. Sam Samet, like a next door neighbor, was pleasant and comfo We are from out of town looking for a Tacoma, a truck that we can stuff our family into. Sam Samet, like a next door neighbor, was pleasant and comfortable to talk to. He took the time to show and explain the two models, TRD Sport and TRD Off Road. We test drove the two vehicles, we was also trading in a Lexus. He helped us quickly forget theLexus as he explained that there's more potential in the Tacoma. He was polite, not pushy, has honest opinions, and helped us in a smooth transition into a new Tacoma TRD Sport. More

Bruce Andree - service after the sale Bruce was excellent to work with last year when we purchased two new Toyota vehicles. Over a year later, he continues to be helpful with scheduling se Bruce was excellent to work with last year when we purchased two new Toyota vehicles. Over a year later, he continues to be helpful with scheduling service appointments and making sure that everything is handled correctly. I have only good things to say about Bruce individually, and the dealership overall. More

Bruce Andree is the best salesman! I was skeptical about whether my dogs’ hair would brush off easily in the car I was researching, when Bruce said, “Bring them and try it out!” I did, I was skeptical about whether my dogs’ hair would brush off easily in the car I was researching, when Bruce said, “Bring them and try it out!” I did, not thinking he was serious, but to make a long story short, I have now purchased 2 cars from him and won’t go elsewhere. I bring my dogs back to visit their buddy Bruce when I come in for servixe. I would recommend him to anyone interested in getting a new car, he is dedicated to helping you make the right choice. More

Very informative & efficient I have dealt with Patty Dunn for several years. She has been a great help to me. When changing the transmission fluid and filter in my 99 Solara, I have dealt with Patty Dunn for several years. She has been a great help to me. When changing the transmission fluid and filter in my 99 Solara, the mechanic damaged my oil pan and transmission. (He is no longer with them). Patty saw to it that I had a vehicle to drive (at no charge) over the weekend while waiting for a transmission replacement to arrive from California. I would rate her at a "20" on a scale of 1 to 10!! I ask for Patty EVERY TIME I schedule work on my 2016 RAV4 ! More

My first new car Bruce Andree was nice and easy to talk to. He made sure to go through the car features thoroughly and even came to my house to walk me through the spe Bruce Andree was nice and easy to talk to. He made sure to go through the car features thoroughly and even came to my house to walk me through the special features due to staying at the dealership late with all the paper work. More

Salesman review. Bruce was nice and helpful when we decided to look but a Rav 4. He showed us the different options when it came to the vehicle and went above and beyo Bruce was nice and helpful when we decided to look but a Rav 4. He showed us the different options when it came to the vehicle and went above and beyond when we decided which one we wanted. More

Making buying a car fun again I was unsure if I wanted to buy a new car and had looked at a similar card at a different dealership. After meeting with Andrew and seeing how he was I was unsure if I wanted to buy a new car and had looked at a similar card at a different dealership. After meeting with Andrew and seeing how he was clearly there to get me what I was looking for for the price I needed, it made me realize if I do buy a car this is the place I want to do business with. Everyone I felt with that day was beyond helpful and kind. I’d recommend this dealership to everyone. A+ thank you again Napleton team!!! More

I was just getting an oil chamge! Bruce Andree me a ayudado en la compra de 2 nuevos carros ...siempre con buena actitud y ayudando ala jente....y ahora me acava de ayudar en mi sueño Bruce Andree me a ayudado en la compra de 2 nuevos carros ...siempre con buena actitud y ayudando ala jente....y ahora me acava de ayudar en mi sueño de una toyota tacoma 2018 ....buen trabajo amigo More

Great Experience Great experience, friendly sales staff Ben did an excellent job getting the vehicle that I wanted, would recommend if your looking for a vehicle come Great experience, friendly sales staff Ben did an excellent job getting the vehicle that I wanted, would recommend if your looking for a vehicle come to Napletons. More

Bruce is very trustworthy and friendly I've always had a good time buying a car or truck from Bruce he's very knowledgeable about the vehicles he sells and always willing to help with under I've always had a good time buying a car or truck from Bruce he's very knowledgeable about the vehicles he sells and always willing to help with understanding new features. I've bought several vehicles from Bruce and have yet to have any issues. I have encouraged other people to shop at napleton auto park and always recommend they speak to Bruce first. When I'm in the market for another new or used vehicle napleton and Bruce will be first on the list and probably last Thanks Bruce More