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Napleton's Auto Park of Urbana
Urbana, IL
2,527 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,527 reviews
October 29, 2018
Consistently great place to get your vehicle! Despite his choice of sports teams to root for, enjoy working with Bruce Andree. Easy to work with, always goes the extra mile to help the customer. H Despite his choice of sports teams to root for, enjoy working with Bruce Andree. Easy to work with, always goes the extra mile to help the customer. Have leased several vehicles and continue to go back! More
by rlovett40
October 29, 2018
Amazing! So helpful and very caring!" Extremely happy now with my 2018 Toyota Camry ..Thanks to my great Salesman Ben Starks!!! Thank you so much for being so honest and patient!! Extremely happy now with my 2018 Toyota Camry ..Thanks to my great Salesman Ben Starks!!! Thank you so much for being so honest and patient!! More
by mptoyotacamry
Employees Worked With
Ben Starks
October 27, 2018
Was very helpfull Bruce Andree is the best. Came in thinking i wasnt goi ng to gert a new car. The next thing you know im driving away in a new rav 4. Thabks Bruce Bruce Andree is the best. Came in thinking i wasnt goi ng to gert a new car. The next thing you know im driving away in a new rav 4. Thabks Bruce More
by My new rav
October 26, 2018
They go above and beyond Awesome sales team. Friendly and courtesy. They make feel comfortable with no pressure. They got me in a car that fit my budget. You can't beat them Awesome sales team. Friendly and courtesy. They make feel comfortable with no pressure. They got me in a car that fit my budget. You can't beat them More
by Satisfied customer
October 25, 2018
Awesome Service! From the first contact with Brad McElroy, we were not pressured but listened to as far as which vehicle would be the best for us. He told us how it co From the first contact with Brad McElroy, we were not pressured but listened to as far as which vehicle would be the best for us. He told us how it compared to our current Highlander and helped us get the best possible deal for our trade in. We will highly recommend Napletons and working with Brad. Thanks Brad! More
by October2018
Employees Worked With
Brad McElroy
October 25, 2018
Great This is my 3th brand new car I buy from this place ...great employee and costumer care....I really recommend ppl to get car from Toyota napleton This is my 3th brand new car I buy from this place ...great employee and costumer care....I really recommend ppl to get car from Toyota napleton More
by A new Tacoma
October 25, 2018
BRUCE! I always enjoy working with Bruce. This was the second new vehicle I purchased from him. He never exerts pressure to close a deal. Bruce is knowledgab I always enjoy working with Bruce. This was the second new vehicle I purchased from him. He never exerts pressure to close a deal. Bruce is knowledgable, funny, and has a good heart. The most shocking thing is that Bruce has been honest with me. That is pretty amazing for someone in car sales. I got a great deal. I love my Highlander (this is the third one I have owned)! Thank you Bruce and Andrew! More
by poodlekidsrule
Employees Worked With
Anne Button, Pat Dunn
October 25, 2018
Ben did a phenomenal job again, SECOND CAR!!! Came from the car wash, passing thru with family, thinking about upgrading. Wasn't planning to upgrade today, and because of Mr. Starks, this guy was Came from the car wash, passing thru with family, thinking about upgrading. Wasn't planning to upgrade today, and because of Mr. Starks, this guy was super professional and I walked out with a brand new car! Fantastic guy to work with and sales manager, Umi! More
by tkmom13
Employees Worked With
Ben Starks
October 24, 2018
I’m happy Bruce is the best . I will continue to deal with him in the future. He says hi to me every time I’m in service and makes sure my coffee cup is alway Bruce is the best . I will continue to deal with him in the future. He says hi to me every time I’m in service and makes sure my coffee cup is always full More
by Navy
October 24, 2018
Very good experience We purchased our Rav 4 from Anthony at Napleton. He was very professional yet personable. Everyone involved was very nice and respectful of our time. We purchased our Rav 4 from Anthony at Napleton. He was very professional yet personable. Everyone involved was very nice and respectful of our time. We will most definitely recommend and use this dealership again. More
by Chrisbas10
