Napleton's Auto Park of Urbana

Smooth experience Our experience with Napleton's was pretty seamless. Matt Shanks did a good job with the sale and he's a very low key guy - not at all pushy. The dea Our experience with Napleton's was pretty seamless. Matt Shanks did a good job with the sale and he's a very low key guy - not at all pushy. The dealership was well prepared for the smooth transaction and didn't try to sell us a lot of unwanted extras. We will return in the future. More

Great experience! Everyone was kind and welcoming! They let me end my current lease early and worked with me to get exactly what me and my growing family needed! I wou Everyone was kind and welcoming! They let me end my current lease early and worked with me to get exactly what me and my growing family needed! I would highly recommend! More

Buying a vehicle Working with Bruce Andree was great! It was a quick and easy process. I would recommend Napleton's auto park to anyone in the market for a new or used Working with Bruce Andree was great! It was a quick and easy process. I would recommend Napleton's auto park to anyone in the market for a new or used vehicle. Everyone at napleton's is nice and greetingful and they work with you to find the beat deals. Thanks again Bruce! More

It was a very positive experience. Bruce Andre was very helpful and knowledgeable in getting us the exact car that we wanted. He met all of our needs and made sure we were aware of all Bruce Andre was very helpful and knowledgeable in getting us the exact car that we wanted. He met all of our needs and made sure we were aware of all the possibilities that we were looking for. Our experience was very positive and would recommend him to anyone that was looking for a car. More

Second time getting a car from Idris. Idris was very helpful patient and nice... He explained to me everything I needed to know. He made sure I was confident in my choice. Idris was very helpful patient and nice... He explained to me everything I needed to know. He made sure I was confident in my choice. More

Great service Bruce Andre has always treated us extremely well. He sold us both our vehicles and was always available to help with any questions or concerns we had. Bruce Andre has always treated us extremely well. He sold us both our vehicles and was always available to help with any questions or concerns we had. Would highly recommend him More

Excellent experience Friendly and responsive salespeople. Outstanding service! Love the new safety features. Karen took me out and explained all the new features to me. Ap Friendly and responsive salespeople. Outstanding service! Love the new safety features. Karen took me out and explained all the new features to me. Appreciate the great help. More

Friendly and Painless Anthony was very friendly and personable. His manner and approach eased any anxiety I was feeling. He was patient with me. No pressure or rush. Anthony was very friendly and personable. His manner and approach eased any anxiety I was feeling. He was patient with me. No pressure or rush. Andrew patiently took time to find the exact car I wanted. His knowledge of the business is invaluable. Everyone that I interacted with at Napletons was friendly and kind. More

Stress free We came in today to just see what they had and we walked out with a brand new rav4! We first met Jess the manager and he right off the bat helped us f We came in today to just see what they had and we walked out with a brand new rav4! We first met Jess the manager and he right off the bat helped us find what we wanted without being pushy! That was extremely important to us and he did a great job showing us different vehicles without making us feel like we had to make a decision quick! We then went Warren and he ended up being the one to sell us our rav4. He was very nice and helpful as well! He never pushed us to hurry up or never pushed us to add more than what we said we wanted! I really appreciated all the help and loved how nice everyone was! More

Great service with a smile We had a great experience in purchasing our new Kia Sorento. 5e sales staff was patient with negotiating with my husband through text messages and me We had a great experience in purchasing our new Kia Sorento. 5e sales staff was patient with negotiating with my husband through text messages and me relaying information and to them. Jasmine was friendly and kept smiling and remained courteous even when we were asking a lot from her. More