Napleton's Auto Park of Urbana

BEN STAKRKS IS AMZING SALES PERSON IM VERY PLEASE WITH THE WORK HE HAS PUT IN TO HELPING ME FIND MY NEW CAR. AND THE TIME PUT IN AS WELL ONE HAPPY CUSTOMER IM VERY PLEASE WITH THE WORK HE HAS PUT IN TO HELPING ME FIND MY NEW CAR. AND THE TIME PUT IN AS WELL ONE HAPPY CUSTOMER More

Horrible Experience Wouldn't send an enemy to work with Joe Jones. This man was very unprofessional knew nothing regarding the cars he was selling and had me sign a contr Wouldn't send an enemy to work with Joe Jones. This man was very unprofessional knew nothing regarding the cars he was selling and had me sign a contract based on the wrong information he gave me. Joe told me things were included that just wasn't available in that model, and his response was "oh well..." More

10 stars I’d give 10 stars instead of 5 if they would let me. Came in for service, and Bruce Andree let me drive a highlander. The rest is history and Brice I’d give 10 stars instead of 5 if they would let me. Came in for service, and Bruce Andree let me drive a highlander. The rest is history and Brice made sense and wasn’t pushy at all. He is the best More

Great customer service and sales team!! I have purchased several cars from Napleton's over the years and continue to go back because of how I am treated and the fairness of price given. Also I have purchased several cars from Napleton's over the years and continue to go back because of how I am treated and the fairness of price given. Also, the sales rep I call on is the best I've ever delt with. I have never felt like I've been pressured or "talked into" something I did not want. I highly recommend this team at Toyota Napleton's, they do a great job of listening to you and trying to make sure they incorporate everything you are wanting in your purchase process. I think you will be highly satisfied with this dealership. More

Good service, knows their products I have bought from Bruce before and he really knows his cars and knows what's the best fit. I like that he does not "bad mouth" other brands or dealer I have bought from Bruce before and he really knows his cars and knows what's the best fit. I like that he does not "bad mouth" other brands or dealers, he just presents the car and explains the features. Great job man!!! More

Thank you Bruce goes beyond what is expected in helping us find the right vehicle for our needs. He’s knowledgeable without being pushy and always willing to be Bruce goes beyond what is expected in helping us find the right vehicle for our needs. He’s knowledgeable without being pushy and always willing to be flexible. More

In fact, I _did_ recommend this dealership. I've known Bruce for some time now, and when my partner needed a new vehicle after totalling his on some black ice, there really wasn't any debate on I've known Bruce for some time now, and when my partner needed a new vehicle after totalling his on some black ice, there really wasn't any debate on where to go and who to talk to. Bruce came up with some excellent options, and when it came time for the money part of the transaction, he worked all sorts of dealership voodoo to get that price into the pocket where it needed to be. We got there around 2 PM, and by 6 my partner was driving away in his new 2019 Yaris, in budget. In about 6-8 months, we'll need to replace my own car, and my partner and I know exactly where to go and who to talk to. More

Donuts Bruce Andree is nothing but the best. My wife and I have purchased numerous vehicles from him. He listens and takes great care of us Bruce Andree is nothing but the best. My wife and I have purchased numerous vehicles from him. He listens and takes great care of us More

Andrew Hoskins Kathryn Sakhel was incredibly personable, she spent all her time with me making me feel comfortable. She provided several options to look at and was a Kathryn Sakhel was incredibly personable, she spent all her time with me making me feel comfortable. She provided several options to look at and was a pleasure to talk to. I would recommend her very highly. I think the dealership could do with a snack station. Otherwise, exemplary. More

Good Experience When looking for a replacement Jeep, the experience was a pleasure and informative. He did everything he could to meet our needs and answer our quest When looking for a replacement Jeep, the experience was a pleasure and informative. He did everything he could to meet our needs and answer our questions. More