Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Auto Park of Urbana
Urbana, IL
2,518 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,519 reviews
November 29, 2018
Always professional and fair We always ask for Bruce Andre knowing he will help us promptly and fairly. We have purchased several cars and vans from Bruce and will always come bac We always ask for Bruce Andre knowing he will help us promptly and fairly. We have purchased several cars and vans from Bruce and will always come back. More
by Vogt family
November 29, 2018
Happy Have known Bruce forever. What an memorable experience. His knowledge is outstanding. He will take great care of you. Go see him when you need a n Have known Bruce forever. What an memorable experience. His knowledge is outstanding. He will take great care of you. Go see him when you need a new vehicle! I’m sending my Granddaughter to see him. I know he will take excellent care of her in finding a new vehicle! More
by Lovemytoyota
November 29, 2018
Very good place to car shop We had an excellent experience buying a new Hyundai at Napleton’s. Great staff, great inventory, great price. Very friendly and eager to please. It do We had an excellent experience buying a new Hyundai at Napleton’s. Great staff, great inventory, great price. Very friendly and eager to please. It doesn’t get any better than that. More
by John L.
November 28, 2018
Excellent experience I have dealt with Bruce Andree on our last two Tundras and a used Scion Xb for our company. Bruce has never let us down on any or purchases. He knows I have dealt with Bruce Andree on our last two Tundras and a used Scion Xb for our company. Bruce has never let us down on any or purchases. He knows the answers to our questions or concerns or gets us to the person who does. Our company will always go to Bruce first for all our automotive needs. More
by StormHawk13
November 28, 2018
Bruce Andree has been a great help when buying new and used vehicles. He is very knowledgeable about the Toyota vehicles and willing to learn about Hyundai which has been a great help when buying new and used vehicles. He is very knowledgeable about the Toyota vehicles and willing to learn about Hyundai which is the last vehicle I purchased. More
by repeat customer
November 28, 2018
Excellent experience Jose Barajas was extremely kind, informative, and helpful. Fantastic customer service! I couldn’t be more pleased. I Highly recommend and will be requ Jose Barajas was extremely kind, informative, and helpful. Fantastic customer service! I couldn’t be more pleased. I Highly recommend and will be requesting him for future purchases! More
by Mazda3rick
Employees Worked With
Jose Barajas, Dontrelle Foster, Jose Barajas
November 28, 2018
Bruce Andree is awesome! Bruce Andree is knowledgeable, dependable, and honest. He excels in customer service. We bought our Highlander and RAV 4 from Bruce. Extremely pleas Bruce Andree is knowledgeable, dependable, and honest. He excels in customer service. We bought our Highlander and RAV 4 from Bruce. Extremely pleased! Thank you, Bruce! More
by Randall
November 28, 2018
Bruce is the tops Have known Bruce for 10 years. I’ve never had a salesperson like him. He listens to what I want, not what he wants to sell me. Have known Bruce for 10 years. I’ve never had a salesperson like him. He listens to what I want, not what he wants to sell me. More
by Bruce is the best
November 28, 2018
Satisfied Bruce is always professional and friendly. He provides EXCELLENT customer service. I feel he is an asset to all those who purchase a vehicle from him, Bruce is always professional and friendly. He provides EXCELLENT customer service. I feel he is an asset to all those who purchase a vehicle from him, including me. More
by Diamond
November 28, 2018
My new Rav4 Everyone is friendly, helpful and knowledgeable but Sam is our guy. Hes great. I would recommend him to all of my friends and have. He should get a ra Everyone is friendly, helpful and knowledgeable but Sam is our guy. Hes great. I would recommend him to all of my friends and have. He should get a raise. More
by Jmaids
