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Napleton's Auto Park of Urbana

Urbana, IL

4.8
2,519 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,519 reviews

December 12, 2018

New car Bruce was very personable and pleasant to work with as well as very knowledable about the vehicles. He made the car buying process very easy. We were More

by laclou13@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2018 -

Napleton's Auto Park of Urbana responded

Here at Napleton Toyota of Urbana, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

Dec 19, 2018 -

Napleton's Auto Park of Urbana responded

Here at Napleton Toyota of Urbana, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

December 12, 2018

Great Experience Working with Bruce was great. He took us from start to finish. It was a pleasure to with him. Overall would recommend him to anyone. More

by Srascher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2018 -

Napleton's Auto Park of Urbana responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

December 12, 2018

Search for perfect truck Bruce Andree is the reason we continue to come to Napleton. He is very helpful, and he goes that traditional "extra mile" for each and every customer. More

by Don and Marsha Hays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2018 -

Napleton's Auto Park of Urbana responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Toyota of Urbana and we hope to see you again!

December 11, 2018

Niro PHEV Nice work - friendly, helpful staff, clean vehicle, answered questions, good coffee, looked ahead to service and routine maintenance, longer process t More

by b-litch@illinois.edu
Recommend Dealer
Yes
Dec 18, 2018 -

Napleton's Auto Park of Urbana responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton's Kia of Urbana and we hope to see you again!

December 11, 2018

First car buying experience Brad gave me great advice and gave great insight into what was the best option for me based on what I valued in a new car. Could not have asked for a More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 11, 2018

Napleton's Auto Park - Woody Deck My experience at Napleton's was a relief. The entire car buying process has been stressful, so finding a dealership and sale team member who streamlin More

by Taylor H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2018 -

Napleton's Auto Park of Urbana responded

We're glad to hear our Staff took such great care of you, Taylor! We hope we can continue to be of service to you down the road!

December 10, 2018

Great Service Manager Great service manager! Great customer support! Sincere to customer service! I would recomennd going back here. Had 4Runner service for the last 4 year More

by Samuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer service support
Dec 19, 2018 -

Napleton's Auto Park of Urbana responded

We're glad to hear that everything was completed to your satisfaction, Samuel! Please let us know if there is ever anything else we can assist you with.

December 10, 2018

Great buying experience! Anthony was great. He got me the very specific car I wanted and was patient with me. He was very accessible by phone or text and I appreciated these q More

by Fisherman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2018 -

Napleton's Auto Park of Urbana responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

December 08, 2018

Ben was wonderful! Ben was wonderful. Not pushy and listened to my needs. He understood that I have a budget that I must stay within and got me a great car. More

by Julie S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Starks
December 07, 2018

Kia Soul purchase Brad was outstanding!! He was super friendly and answered all of our questions! Would definitely recommend to a friend and/or come to purchase again! More

by Liv78910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2018 -

Napleton's Auto Park of Urbana responded

Here at Napleton's Kia of Urbana, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

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