Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Auto Park of Urbana
Urbana, IL
2,519 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,519 reviews
December 17, 2018
He likes cats too Bruce helped me pick out the perfect new car. He knows all about Toyota. He is a cat lover too ! I will recomend him to everyone! Bruce helped me pick out the perfect new car. He knows all about Toyota. He is a cat lover too ! I will recomend him to everyone! More
by Fish
December 17, 2018
Jose Barajas is excellent. Jose is excellent. No hard sell, and genuinely enjoys matching people up with the right vehicle for them. Low key and personable, this hard worker wil Jose is excellent. No hard sell, and genuinely enjoys matching people up with the right vehicle for them. Low key and personable, this hard worker will get you in a vehicle without seeming like a "sales guy". The manager Umi was a treat as well, handing out useful advice left and right. Look out for post-sale add-ons from the finance guy, as we ended up spending more than we intended, and thought we were paying. Other than that, a great experience. More
by divinebeing
Employees Worked With
Umi Essien, Jeff Pister (email only), Jose Barajas
December 17, 2018
Great Deal! Bruce Andree was my Sales Consultant. He did a great job from beginning to end. Dillon and Jess were very helpful as well! I will do business here Bruce Andree was my Sales Consultant. He did a great job from beginning to end. Dillon and Jess were very helpful as well! I will do business here again! More
by jcler
Employees Worked With
Dillon Sutherland
December 16, 2018
Anthony was fabulous Anthony was very professional, knowledgeable and tried to make our experience despite long waiting time the best he could. We were offered food and dr Anthony was very professional, knowledgeable and tried to make our experience despite long waiting time the best he could. We were offered food and drinks for the 3 hours waiting for the business person to complete the sale. More
by Viola
December 15, 2018
very good experience! Woody was very easy to deal with. Would buy again from him. Hyundai Sonata was delivered to me after the purchase ready to go. I picked the right de Woody was very easy to deal with. Would buy again from him. Hyundai Sonata was delivered to me after the purchase ready to go. I picked the right dealer. More
by firefighter
December 14, 2018
Ben did a great job!"" Ben helped me get out of a car that was unsafe for my family and I and into a great car that puts my worries to rest when it comes to the purchased o Ben helped me get out of a car that was unsafe for my family and I and into a great car that puts my worries to rest when it comes to the purchased o a better vehicle. More
by anthony.napolitano14
Employees Worked With
Ben Starks
December 14, 2018
Donuts Even though I haven't bought a car from Bruce, he always offer coffee and donuts when I need service my Camry. He knows the right donut before I get Even though I haven't bought a car from Bruce, he always offer coffee and donuts when I need service my Camry. He knows the right donut before I get the choose. It's like he's psychic. More
by Donuts
December 13, 2018
Sam is the best!! I’ve never met a car dealer with more knowledge about the vehicles they are selling. Sam was so helpful, very genuine and knew every detail about the I’ve never met a car dealer with more knowledge about the vehicles they are selling. Sam was so helpful, very genuine and knew every detail about the Toyotas we looked at. We bought a Sienna and he made sure to find a model that had exactly what we wanted. He was very friendly and offered great customer care. I would highly recommend him! More
by Dmr217
December 13, 2018
Ben Starks took care of me Ben was great and listened to what I was looking for. Helped me find what I needed that day, and got me out quick. Definitely recommend for your car b Ben was great and listened to what I was looking for. Helped me find what I needed that day, and got me out quick. Definitely recommend for your car buying experience. More
by anthony.simon90
Employees Worked With
Ben Starks
December 13, 2018
Good Experience Overall. I Will Be Back. I hated the car buying process. But the staff at Napleton really did an excellent job of minimizing the stress of buying. It was painless and now I am I hated the car buying process. But the staff at Napleton really did an excellent job of minimizing the stress of buying. It was painless and now I am driving a car that I really like, with a great bumper to bumper warranty. More
by Radamsgp07
