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Napleton's Auto Park of Urbana

Urbana, IL

4.8
2,519 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,519 reviews

December 20, 2018

New car purchase Sam was pleasant, and very helpful. Mede a new car purchase a good experience.Would reccommed the dealership and the salesman to all. The whole time h More

by scrapiron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2018 -

Napleton's Auto Park of Urbana responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 19, 2018

Great experience! Sam made the entire new car buying experience easy and enjoyable. He kept me up to date on when my car would be in and he was incredibly knowledgeabl More

by LeahDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2018 -

Napleton's Auto Park of Urbana responded

Leah, thank you for your kind words and congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2018

Wonderful experience! We had an awesome experience with Kevin at Napleton’s Volkswagen of Urbana! He was very knowledgeable, friendly and we enjoyed working with him! We ab More

by brynneth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2018 -

Napleton's Auto Park of Urbana responded

Brynneth, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Napleton's VW of Urbana. If you're ever in need of more help, please let us know! We hope you have a wonderful day!

December 18, 2018

Above and beyond I had an incredible experience buying a car. Brandon really made me feel comfortable and was so friendly. He did a great job for his first sale! Jasmi More

by Mis4micaela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Steve, Andrew
Dec 19, 2018 -

Napleton's Auto Park of Urbana responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Kia of Urbana and we hope to see you again!

December 18, 2018

Buying a new vehicle Customer service was absolutely amazing! They made the experience as painless as possible and took the time to make sure everything was explained in d More

by Jturner86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2018 -

Napleton's Auto Park of Urbana responded

Hello, your wonderful feedback and rating mean a lot to us. Please reach out to us if there is anything else we can do for you! We hope you have a great day!

December 18, 2018

Ben's Amazing Came in looking for a vehicle and walked out with exactly what I was looking for. They worked with my budget and provided excellent service. We will b More

by Alexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Starks
December 17, 2018

Great quick service Woody Deck did a good job working numbers with us. This being my first car I loved the experience I had. Price was easy to negotiate. Service was exce More

by Dylanr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2018 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car, Dylan! It is great to hear our Staff was knowledgeable and pleasant to work with. We look forward to your next visit! Take care!

December 17, 2018

Great experience Love my new VW Golf. Everyone very helpful and friendly. Especially appreciated lack of hard sell...sales read my style quite accurately. Wouldn’t hes More

by KES
Recommend Dealer
Yes
Employees Worked With
Matt Shanks, Emma Corley
Dec 19, 2018 -

Napleton's Auto Park of Urbana responded

Congratulations on your new VW Golf! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

December 17, 2018

New(used) Car bought quick and easy. I had a great experience when purchasing my recent New/used Passat. I had been looking at a Blue SE and received a phone call from Emma Corley that a More

by Vnaaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Corley
Dec 19, 2018 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car! It is great to hear Emma was able to get you into the car that you really wanted. Thanks again for taking the time to leave us this information about your recent visit. Take care! We hope to see you again!

December 17, 2018

Car Shopping Napleton really gave me a great experience for car shopping. Paperwork went quickly which was a pleasant surprise. Chris and Jess really made me f More

by Caree61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2018 -

Napleton's Auto Park of Urbana responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Toyota of Urbana and we hope to see you again!

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