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Napleton's Auto Park of Urbana
Urbana, IL
2,519 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,519 reviews
January 24, 2019
Helpful & understanding. Thankful I chose this dealership instead of my “first choice” The entire staff was kind, friendly, informative, understanding & very helpful. I told t Thankful I chose this dealership instead of my “first choice” The entire staff was kind, friendly, informative, understanding & very helpful. I told them my situation and feel as if they gave me the best option available. Thank you. More
by Dsr19
Employees Worked With
Jose Barajas
January 24, 2019
Second purchase from Sam My second purchase of a Toyota from Sam at Napleton. Easy, honest, and available for assistance and explanation of any step in the car buying process. My second purchase of a Toyota from Sam at Napleton. Easy, honest, and available for assistance and explanation of any step in the car buying process. More
by Toyotaismyjam
January 24, 2019
Awesome Bruce was very helpful and attentive to our needs and wants. He did an awesome job at doing what he could to get us a vehicle that met our needs and w Bruce was very helpful and attentive to our needs and wants. He did an awesome job at doing what he could to get us a vehicle that met our needs and wants. I highly recommend Napletons. More
by Cpeevler
January 24, 2019
It was great I had a great experience Napleton's. Bruce Andrew did a great job it was a great experience. I would definitely tell people they should come here befo I had a great experience Napleton's. Bruce Andrew did a great job it was a great experience. I would definitely tell people they should come here before going anywhere else. Thank you again Bruce More
by Dog
January 23, 2019
My new Soul purchase This was my first time purchasing a car at Napleton's and I enjoyed working with everyone there. My salesman Jose was very courteous and knowledgeable This was my first time purchasing a car at Napleton's and I enjoyed working with everyone there. My salesman Jose was very courteous and knowledgeable and walked me thru everything. He even synced my phone with my car before I left-bless him! Everyone there is very nice and helpful and eager to go the extra mile. More
by Delores C
Employees Worked With
Jose Barajas
January 22, 2019
Two thumbs up! Sam and the staff at Napleton did a great job earning our business today. Sam was a pleasure to work with and knows his vehicles in and out. Most imp Sam and the staff at Napleton did a great job earning our business today. Sam was a pleasure to work with and knows his vehicles in and out. Most importantly he was not pushy, but knew how to ask for our business and treated us fair. Kudos should be given to Harlee also. We didn’t meet her but without her continued efforts and patience via email and phone over the last couple of months we might have chosen elsewhere to purchase. More
by Holt
Employees Worked With
Harlee
January 20, 2019
Knew what we wanted. Got what we wanted. Had done our research and knew what we needed. Explained to Brad Geegan our needs and he showed us several options from their new car inventory. We Had done our research and knew what we needed. Explained to Brad Geegan our needs and he showed us several options from their new car inventory. We found one that we liked in regards to features and color and made the trade. More
by ToddG
January 20, 2019
Excellent experience Kevin and Derrick were a pleasure to work with. The best new car buying experience I’ve had in fifty years of driving. I recommend them very highly. Kevin and Derrick were a pleasure to work with. The best new car buying experience I’ve had in fifty years of driving. I recommend them very highly. More
by The Pebbler
January 18, 2019
Very happy I was very pleased with my car buying experience with Bruce Andree. No high pressure and no back and forth. I was treated well and given a fair deal. I was very pleased with my car buying experience with Bruce Andree. No high pressure and no back and forth. I was treated well and given a fair deal. Thank you! More
by Jimbob
Employees Worked With
Darrin
January 17, 2019
Review Of Woody and Nathan Woody did a terrific job representing Napleton’s. He was informative and helpful but not at all pushy. He was very helpful when we wanted to drive a Woody did a terrific job representing Napleton’s. He was informative and helpful but not at all pushy. He was very helpful when we wanted to drive a Toyota after driving a Kia. We realized this was unusual but Woody handled it very well! Woody asked Nathan to help explain all the features of the C-HR that we purchased. He took a lot of time and answered all our questions. More
by Toyota review
Employees Worked With
Woody
