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Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

February 19, 2019

Bruce the best Bruce is a high professional car salesman. He provides excellent customer satisfaction and the best! He is a very funny and kind. I like him very much More

by Prabh123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2019 -

Napleton's Auto Park of Urbana responded

Here at Napleton Toyota of Urbana, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

February 19, 2019

Test Drive I Went for a test drive with Brandon. He was helpful, honest and knowledgeable about his product. I would recommend at least talking to him for anyo More

by Mike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon
February 19, 2019

Matt is the best Matt is an exceptional car salesman. He is knowledgable, extremely hard-working, and allows the customer all the time needed to make a decision. He More

by camry owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2019 -

Napleton's Auto Park of Urbana responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Napleton Toyota of Urbana. If you're ever in need of more help, please let us know! We hope you have a great day!

February 18, 2019

It should be a staple to buy from Naple ton Napleton is a great company to deal with and Bruce Andree is a perfect example of the Napleton experience. From start to finish, Bruce follows throug More

by Buy from Bruce
Recommend Dealer
Yes
Feb 26, 2019 -

Napleton's Auto Park of Urbana responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton Toyota of Urbana and we hope to see you again!

February 18, 2019

Bruce Brought m.y car in for it's first service. Bruce not only set up the appointment but matched me up to a great service advisor. That kind of service More

by Bruce is always there to help
Recommend Dealer
Yes
Feb 26, 2019 -

Napleton's Auto Park of Urbana responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

February 17, 2019

Great experience We had a great experience with Napeltons Volkswagen. Idris and Derek were very helpful and informative. It made our buying decision much easier. We More

by Lefa777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ackman
Feb 19, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to be of service to you again in the future. Best wishes, Napleton's VW of Urbana

February 17, 2019

Had a very good experience. Enjoyed very much working with Bruce Andree. He worked very hard finding a vehicle that would meet my requirements. He was very professional and I wou More

by Mechanicalman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve the finance person.
Feb 19, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car! We're happy to hear Bruce was able to really provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

February 17, 2019

The best I have purchased many cars in my lifetime, and NOBODY has treated me like Bruce Andree has. He is considerate of my time and makes sure I’m happy. H More

by Nobody better than bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2019 -

Napleton's Auto Park of Urbana responded

We're very happy to hear Bruce has been able to provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 17, 2019

Bruce being a teacher on a fixed budget, i was a little concerned about how much a new car would fit into my budget. Bruce Andree eased my concerns and now More

by Bruce helped
Recommend Dealer
Yes
Feb 19, 2019 -

Napleton's Auto Park of Urbana responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

February 17, 2019

love my corolla my first car! a new toyota corolla! thanks bruce andree was so helpful and funny from start to finish. he's the only person to see at napletons wh More

by i love my new corolla
Recommend Dealer
Yes
Feb 19, 2019 -

Napleton's Auto Park of Urbana responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

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