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Napleton's Auto Park of Urbana
Urbana, IL
2,520 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,520 reviews
February 08, 2019
New car purchase We had top notch service from test drives of multiple models to out the door with the new vechicle! I have to say the entire staff of individuals w We had top notch service from test drives of multiple models to out the door with the new vechicle! I have to say the entire staff of individuals we delt with wanted to ensure satisfaction. More
by 19high
February 08, 2019
Great customer service. Matt was very courteous and knowledgeable. He found me a great car in my budget. I was nervous buying a new car, but he put me at ease right away. Matt was very courteous and knowledgeable. He found me a great car in my budget. I was nervous buying a new car, but he put me at ease right away. I am a very happy customer. More
by Cubfn55
February 02, 2019
Fast, easy, friendly The salesman made me feel as though they were working for me not trying to hustle. Anthony was very thorough and walked me through every detail! Amazi The salesman made me feel as though they were working for me not trying to hustle. Anthony was very thorough and walked me through every detail! Amazing customer service and I would refer my grandma to Napletons! More
by DillyDilly
Employees Worked With
Rose Carlson
February 02, 2019
Proud new VW owner Buying a car is always such a process. But Idris took care of everything for me and made it all run smoothly. It was a very seedless transaction, at t Buying a car is always such a process. But Idris took care of everything for me and made it all run smoothly. It was a very seedless transaction, at the end of which I was 100% pleased. More
by BRich
February 01, 2019
Great service Jasmine Thompson eas my sales person . She was very knowledgeable, helpful & most of all patient as I was trying to figure out what the best car for Jasmine Thompson eas my sales person . She was very knowledgeable, helpful & most of all patient as I was trying to figure out what the best car for me would be , she listened to what I was looking for & my concerns . I have recommended her highly to several people. More
by Mindy12
February 01, 2019
Quick and easy Found what we wanted. Didn’t have to go back and forth about a trade in value, we were very happy with first offer thrown at us. Greeted when we arriv Found what we wanted. Didn’t have to go back and forth about a trade in value, we were very happy with first offer thrown at us. Greeted when we arrived, made us feel appreciated! More
by Dkwest
Employees Worked With
Jessie mannon
February 01, 2019
Mazda6 I recently came in to look at a Mazda6, im about 6 months out, so it was a short visit, and Jasmine was a great help every question I had she had the I recently came in to look at a Mazda6, im about 6 months out, so it was a short visit, and Jasmine was a great help every question I had she had the answer. More
by Tone2315
February 01, 2019
Transparent and easy with Ben Ben was very helpful in choosing our used Honda Fit. Excellent service, very flexible. An overall very comfortable and easy process for choosing a car Ben was very helpful in choosing our used Honda Fit. Excellent service, very flexible. An overall very comfortable and easy process for choosing a car. More
by Andrew95
Employees Worked With
Ben Starks
February 01, 2019
Excellent Great experience Easy to deal with. Salesman was great. . Sales manager got it where I needed to be. Both did everything I asked for. Have a Toyota dealerships where Easy to deal with. Salesman was great. . Sales manager got it where I needed to be. Both did everything I asked for. Have a Toyota dealerships where I live but drove 90 miles just to deal with this dealership. More
by Ksmith70
January 31, 2019
Amazing Chris was amazing and the experience was easy and seamless. They jumped through a lot of hoops to make this happen quick. They were great with my wif Chris was amazing and the experience was easy and seamless. They jumped through a lot of hoops to make this happen quick. They were great with my wife’s wishes and everything! More
by Cyrusbell
