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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
February 24, 2019
Brad is great! This is our 2nd time getting a car here. We requested Brad again because he easy to talk to and very relatable. He did his best to get us into a car This is our 2nd time getting a car here. We requested Brad again because he easy to talk to and very relatable. He did his best to get us into a car we love and at the payments we needed. He isn't pushy or insistent. He showed us all the newer features available in the car. Great job all around. More
by SonotaOwnersx2
February 23, 2019
Friendly Everyone nice and helpful. Purchased several cars at this location. I'm sure I will be back in the future. Enjoy the selection. That sums it up Everyone nice and helpful. Purchased several cars at this location. I'm sure I will be back in the future. Enjoy the selection. That sums it up More
by Anjimeyermann
Employees Worked With
Brandon Taylor
February 23, 2019
Happy Customer Matt made my buying experience so easy. I didn't feel rushed or pressured at any point. I told him what features I wanted and he found the perfect car Matt made my buying experience so easy. I didn't feel rushed or pressured at any point. I told him what features I wanted and he found the perfect car for me. I am extremely happy with my purchase and how comfortable the entire process was. More
by ihs12
February 23, 2019
Great experience buying a rav4 My salesperson Anthony is very informative, mading my buying experience easy. I did not feel pressured to make a decision and all of my questions were My salesperson Anthony is very informative, mading my buying experience easy. I did not feel pressured to make a decision and all of my questions were answered. More
by Junyi
February 23, 2019
Great experience! I'm very happy with my new Corolla. Anthony explained everything in detail and was very knowledgable and not at all pushy. He made me feel comfortab I'm very happy with my new Corolla. Anthony explained everything in detail and was very knowledgable and not at all pushy. He made me feel comfortable. I know I'll enjoy it for many years. More
by Julie4
February 22, 2019
My wife’s buying experience at Napelton My wife purchased a new Kia Sorento at Napelton two days ago without me being there. I was very impressed with the deal she got and the vehicle she b My wife purchased a new Kia Sorento at Napelton two days ago without me being there. I was very impressed with the deal she got and the vehicle she bought. Her salesman was Brandon Taylor, and she spoke so highly of him that I would recommend him to any family or friends looking to purchase a vehicle there. In the future that’s who I’ll go to as well More
by aayla
Employees Worked With
Brandon Taylor , Courtney
February 22, 2019
Excellent Woody was a great salesman! He was very nice and helpful! He was excellent at explaining all the features of the car that we purchased. Woody was a great salesman! He was very nice and helpful! He was excellent at explaining all the features of the car that we purchased. More
by TheTurners
February 21, 2019
Fantastic There are nice services provided. The test ride is really exciting. High working efficiency has been showed by staff here. Great experience in Napleto There are nice services provided. The test ride is really exciting. High working efficiency has been showed by staff here. Great experience in Napleton’s today. More
by ywang465
February 20, 2019
My experience in buying a new car I purchased a new suv from napelton yesterday. My salesman ,Brandon Taylor was the kindest and most helpful salesman I’ve ever worked with! He was ver I purchased a new suv from napelton yesterday. My salesman ,Brandon Taylor was the kindest and most helpful salesman I’ve ever worked with! He was very knowledgeable and patient ,he answered all of my questions and concerns. He worked very hard to get me the best deal he could and he succeeded! Everyone there was very helpful,and considerate. I highly recommend Brandon to any person looking to purchase a vehicle from Napelton More
by aayla
Employees Worked With
Brandon Taylor, Courtney
February 20, 2019
Great, fast service I had a great experience with Napleton in Urbana. From my salesperson Chris McCollom, all the way to the finance manager, I did not feel pressured to I had a great experience with Napleton in Urbana. From my salesperson Chris McCollom, all the way to the finance manager, I did not feel pressured to make a decision and all of my questions were answered. I had a lot of questions, some admittedly dumb, but not once did they make me feel like I was wasting their time. 100% better than my experiences with other dealerships. More
by shimmy20
