Napleton's Auto Park of Urbana

Excellent Fantastic service. Friendly and professional. Especially impressed with Derrick and Idriss.Fast and timely. Several courtesy phone calls were helpful Fantastic service. Friendly and professional. Especially impressed with Derrick and Idriss.Fast and timely. Several courtesy phone calls were helpful to ke me decide on my options and finalize the deal. More

Great Service Anthony was great to work with. He was very thorough showing me the technology in my new RAV4. What can I say about Jess. Simply that he is the bes Anthony was great to work with. He was very thorough showing me the technology in my new RAV4. What can I say about Jess. Simply that he is the best. He worked so hard to get me a deal I could live with. This is my third Toyota and this experience was my far the best one I have had here. I felt that they really cared and worked hard to make the sale possible. More

We had a good experience buying our car at Napleton's. We didn't feel pressured to buy a car (which is a very big turn off for us). Anthony Shelton was very good at informing us about all the details of th We didn't feel pressured to buy a car (which is a very big turn off for us). Anthony Shelton was very good at informing us about all the details of the car we were interested in. He was very easy going and made a relaxed experience out of buying the car we got. For years we have been huge Honda fans and vowed we would never buy anything else. Our son bought a car at Napleton's not long ago and was very happy with it and that made us reconsider going with Toyota. We are very happy we did. More

A history of excellent customer service This is the second vehicle I have purchased from this team and I am the 3rd generation of my family to do business with them. This I assure you is not This is the second vehicle I have purchased from this team and I am the 3rd generation of my family to do business with them. This I assure you is not by happenstance. From there vehicle and financing expertise to their personal touch on customer service. I would recommend them to any and everyone More

All around hard working My overall experience was excellant from everyone involved and brandon went out of his was too make sure everything went as planned along with the sal My overall experience was excellant from everyone involved and brandon went out of his was too make sure everything went as planned along with the sales managers thanks guys!!! More

Voodoo Blue TRD Tundra Great Exprience. I came later in the day and they were slammed but they got the deal done. It was a pleasure working with Matt. Only complaint was I d Great Exprience. I came later in the day and they were slammed but they got the deal done. It was a pleasure working with Matt. Only complaint was I didn't get a TRD Hat or shirt :) More

Good experience I hate buying a car, but this was the easiest best car buying experience I have ever had.Very courteous and knowledgeable sales people. Easy to work I hate buying a car, but this was the easiest best car buying experience I have ever had.Very courteous and knowledgeable sales people. Easy to work with. More

Anthony Shelton is a beast and the rest of the crew Not the easiest deal the financing department had today but they worked with me Anthony is a great sales man. This dealership beats all other Toyota d Not the easiest deal the financing department had today but they worked with me Anthony is a great sales man. This dealership beats all other Toyota dealerships in the area More