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Napleton's Auto Park of Urbana
Urbana, IL
2,520 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,520 reviews
February 22, 2019
Excellent Woody was a great salesman! He was very nice and helpful! He was excellent at explaining all the features of the car that we purchased. Woody was a great salesman! He was very nice and helpful! He was excellent at explaining all the features of the car that we purchased. More
by TheTurners
February 21, 2019
Fantastic There are nice services provided. The test ride is really exciting. High working efficiency has been showed by staff here. Great experience in Napleto There are nice services provided. The test ride is really exciting. High working efficiency has been showed by staff here. Great experience in Napleton’s today. More
by ywang465
February 20, 2019
My experience in buying a new car I purchased a new suv from napelton yesterday. My salesman ,Brandon Taylor was the kindest and most helpful salesman I’ve ever worked with! He was ver I purchased a new suv from napelton yesterday. My salesman ,Brandon Taylor was the kindest and most helpful salesman I’ve ever worked with! He was very knowledgeable and patient ,he answered all of my questions and concerns. He worked very hard to get me the best deal he could and he succeeded! Everyone there was very helpful,and considerate. I highly recommend Brandon to any person looking to purchase a vehicle from Napelton More
by aayla
Employees Worked With
Brandon Taylor, Courtney
February 20, 2019
Great, fast service I had a great experience with Napleton in Urbana. From my salesperson Chris McCollom, all the way to the finance manager, I did not feel pressured to I had a great experience with Napleton in Urbana. From my salesperson Chris McCollom, all the way to the finance manager, I did not feel pressured to make a decision and all of my questions were answered. I had a lot of questions, some admittedly dumb, but not once did they make me feel like I was wasting their time. 100% better than my experiences with other dealerships. More
by shimmy20
February 19, 2019
Bruce the best Bruce is a high professional car salesman. He provides excellent customer satisfaction and the best! He is a very funny and kind. I like him very much Bruce is a high professional car salesman. He provides excellent customer satisfaction and the best! He is a very funny and kind. I like him very much More
by Prabh123
February 19, 2019
Test Drive I Went for a test drive with Brandon. He was helpful, honest and knowledgeable about his product. I would recommend at least talking to him for anyo I Went for a test drive with Brandon. He was helpful, honest and knowledgeable about his product. I would recommend at least talking to him for anyone looking for a vehicle. More
by Mike
Employees Worked With
Brandon
February 19, 2019
Matt is the best Matt is an exceptional car salesman. He is knowledgable, extremely hard-working, and allows the customer all the time needed to make a decision. He Matt is an exceptional car salesman. He is knowledgable, extremely hard-working, and allows the customer all the time needed to make a decision. He is vey fair in agreeing on a final price. A+++. More
by camry owner
February 18, 2019
It should be a staple to buy from Naple ton Napleton is a great company to deal with and Bruce Andree is a perfect example of the Napleton experience. From start to finish, Bruce follows throug Napleton is a great company to deal with and Bruce Andree is a perfect example of the Napleton experience. From start to finish, Bruce follows through in providing the best car buying experience ever More
by Buy from Bruce
February 18, 2019
Bruce Brought m.y car in for it's first service. Bruce not only set up the appointment but matched me up to a great service advisor. That kind of service Brought m.y car in for it's first service. Bruce not only set up the appointment but matched me up to a great service advisor. That kind of service is hard to find More
by Bruce is always there to help
February 17, 2019
Great experience We had a great experience with Napeltons Volkswagen. Idris and Derek were very helpful and informative. It made our buying decision much easier. We We had a great experience with Napeltons Volkswagen. Idris and Derek were very helpful and informative. It made our buying decision much easier. We were pleased with the customer service, transparency, and quality of the vehicle and experience. More
by Lefa777
Employees Worked With
Matt Ackman
