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Napleton's Auto Park of Urbana
Urbana, IL
2,520 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,520 reviews
March 16, 2019
Wouldn’t buy a car anywhere else Sam helped me get the perfect car for me and at the right price. He’s very knowledgeable, easy going (no pressure), and patient. I looked at several c Sam helped me get the perfect car for me and at the right price. He’s very knowledgeable, easy going (no pressure), and patient. I looked at several cars and was able to talk through my options, negotiate the price, and do the paperwork same day. He also showed me all the features and answered all my questions. I would highly recommend Sam in Toyota sales! More
by Momof2
March 16, 2019
Easy, great customer service Very helpful people at this dealership, my truck had broke down on friday, and started looking for another vehicle on Saturday. with not a whole lot o Very helpful people at this dealership, my truck had broke down on friday, and started looking for another vehicle on Saturday. with not a whole lot of money for a down payment, Tim Bridges and the staff were amazing with getting us an amazing deal and leaving the dealership that day with our new car. The employees at this dealership are focused on getting you the best deal and getting you what you want More
by Dharms
Employees Worked With
Tim Bridges
March 15, 2019
FANTASTIC EXPRIENCE AT NAPLETON'S Thank you Jim Stevens for saving my rear end. In a horrible situation and he helped me through it excellently. I now have a 2017 Nissan Rogue Hybrid Thank you Jim Stevens for saving my rear end. In a horrible situation and he helped me through it excellently. I now have a 2017 Nissan Rogue Hybrid, and I am going to love it. Nighty night to the "Red Mustang". Thanks again Jim you are the BEST. Thanks to Ray as well and the employee who helped me make coffee so I could stay awake. More
by tllong1
Employees Worked With
Jim Stevens, Ray Epley
March 15, 2019
New Sienna We had a wonderful experience at Napleton's. Sam Samet was very kind and helpful. Our new Sienna came with a lot of new "bells and whistles". Sam p We had a wonderful experience at Napleton's. Sam Samet was very kind and helpful. Our new Sienna came with a lot of new "bells and whistles". Sam personally helped us set up navigation system and also instructed us on how to use it, as well as other functions that were different from our older Sienna. He was awesome! A special thanks to Brian and Andrew for setting us up with Sam! More
by MelB
Employees Worked With
Brian Dowd
March 15, 2019
Great staff We had a great experience at Napleton. The staff was very knowledgeable, kind and courteous. I would suggest stopping in and seeing Kevin. He will not We had a great experience at Napleton. The staff was very knowledgeable, kind and courteous. I would suggest stopping in and seeing Kevin. He will not pressure you but will follow up on any questions. More
by Patti
March 14, 2019
Excellent Salesman Ben Starks was highly recommended to me from a friend and im soooo happy i met with Ben. Ben sat down and talk to me and never once tried to push me i Ben Starks was highly recommended to me from a friend and im soooo happy i met with Ben. Ben sat down and talk to me and never once tried to push me into buying a vehicle i couldnt afford. He made the processes of getting the vehicle i wanted quick and easy and i would hughly recommend him to everyone i know. After spending a few hours at the dealership with him i felt like i had known him for year, even though we had just met. Professional, down to earth, great guy. More
by tabithiaw
Employees Worked With
Ben Sparks
March 14, 2019
Easy purchase of New Beetle This was an impulse purchase and Idris made it super easy - I would buy from Idris again - thanks for making my fun purchase fast and easy - great jo This was an impulse purchase and Idris made it super easy - I would buy from Idris again - thanks for making my fun purchase fast and easy - great job! Meghan More
by Meghanwr
March 13, 2019
Great experience at Napleton's Great experience with Matt in purchasing another Camry. He made the selection, price/negotiation and delivery process go with ease and simplicity. G Great experience with Matt in purchasing another Camry. He made the selection, price/negotiation and delivery process go with ease and simplicity. Great Job Matt!! More
by smgt500
March 12, 2019
Buying new car I have given the rating I have because I deserved a bit better price and the attitude sucked of the sales man. The rest of the people were very nice. I have given the rating I have because I deserved a bit better price and the attitude sucked of the sales man. The rest of the people were very nice. More
by Carguy45
Employees Worked With
Brandon Taylor
March 12, 2019
AWESOME!!! I Love going there t sale man Sam Samet is the most Amazing person and his knowledge of the suv, trucks, car, van are so amazing. WELL DONE AGAIN TH I Love going there t sale man Sam Samet is the most Amazing person and his knowledge of the suv, trucks, car, van are so amazing. WELL DONE AGAIN THANK YOU SAM More
by MoeSue13
