Napleton's Auto Park of Urbana

Sam was awesome to work with Had a car on the older end of model years so I researched various car brand options online for quite some time until I finally decided on going with a Had a car on the older end of model years so I researched various car brand options online for quite some time until I finally decided on going with another Toyota. Sam was very patient and professional throughout my time at the dealership. It was noticeable that his time was in demand, but he still prioritized answering all of my questions. Glad to have come across dealerrater.com during my initial research and rather content to have had everything work out in the end. I am looking forward to working with Sam again in the near future! More

Great costumer service!! Devin Anderson and Indris was Very friendly and helpful.. Even though it did had a minor scratch on the back the wonderful salesmen are making sur Devin Anderson and Indris was Very friendly and helpful.. Even though it did had a minor scratch on the back the wonderful salesmen are making sure its taking care of.. I’m satisfied... More

Awesome! Idris was very helpful and explained the car very well and made sure i didn’t miss anything and answered all my questions. He introduce me to my ser Idris was very helpful and explained the car very well and made sure i didn’t miss anything and answered all my questions. He introduce me to my service advisor Matt Ackman so that if i have any issues i can call him. He was great to work with and took his time with me. Much appreciated!!! More

Very enjoyable When you walk through the doors it's laughing and joking which makes a person feel comfortable I've enjoyed doing business with all the staff thanks f When you walk through the doors it's laughing and joking which makes a person feel comfortable I've enjoyed doing business with all the staff thanks for being a good place to do business with More

Excellent Bruce was great to work with. No pressure and attentive to my needs. I will recommend Bruce to any family and friends who are in the market for a vehi Bruce was great to work with. No pressure and attentive to my needs. I will recommend Bruce to any family and friends who are in the market for a vehicle new or used. More

Great experience Bruce was very helpful with my car buying process. He found great options in my price range, included great safety features, and like new histories. V Bruce was very helpful with my car buying process. He found great options in my price range, included great safety features, and like new histories. Very thankful! More

Buying a new car Very helpful, got what I needed. Tony was the main salesperson, Idris and Derrick helped out. Got the discount that was listed on the car, and other Very helpful, got what I needed. Tony was the main salesperson, Idris and Derrick helped out. Got the discount that was listed on the car, and other options were explained More

Great sales experince! After dealing with Bruce on 2 car deals now, it's safe to say he's part of our family. When you go to Toyota, ask for Bruce. He's very welcoming, neig After dealing with Bruce on 2 car deals now, it's safe to say he's part of our family. When you go to Toyota, ask for Bruce. He's very welcoming, neighborhoodly, and an all around good guy to work with. Safe to say he's got our future business. More

No pressure The thing I like most about buying my car here is they really are a pressure dealership. Instead of focusing on what’s negative in the competition, th The thing I like most about buying my car here is they really are a pressure dealership. Instead of focusing on what’s negative in the competition, they focus on how the features of their product and really let the car sell itself. More