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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
March 30, 2019
Smooth Highlander purchase Very patient with us, driving several cars into the delivery bay for us to look at, sit in, etc. Worked to get car we wanted from other dealership th Very patient with us, driving several cars into the delivery bay for us to look at, sit in, etc. Worked to get car we wanted from other dealership the very next day. Extremely satisfied with our experience. More
by 00stickles
March 30, 2019
Don to the rescue After speaking to several different dealerships about a Veloster I decided to stop in to Napleton and that is where I met Don Skeels. He was easy After speaking to several different dealerships about a Veloster I decided to stop in to Napleton and that is where I met Don Skeels. He was easy to work with, not pushy at all, and didn’t try to upsell me into something I didn’t need. I didn’t remotely feel rushed and enjoyed working with him. He was very knowledgeable about the car and what he didn’t know he found out for me. I highly recommend asking for Don at that dealership. More
by cc miller
Employees Worked With
Don skeela
March 30, 2019
Experience with Don I went in talk to Donald Skeels and he was super helpful with my car and the questions I had about it! 100% awesome service would definitely recommen I went in talk to Donald Skeels and he was super helpful with my car and the questions I had about it! 100% awesome service would definitely recommend him! 10/10 More
by browser
Employees Worked With
Donald Skeels
March 30, 2019
Great experience Went in today to trade in my car for a newer model and was greeted immediately by a very pleasant salesman by the name of Brandon Taylor. He was absol Went in today to trade in my car for a newer model and was greeted immediately by a very pleasant salesman by the name of Brandon Taylor. He was absolutely a pleasure to work with and did everything he could to make sure that I left in the exact vehicle I wanted on my terms. He is truly an asset to this company. I would also like to recognize the business manager whose name was also Brandon. He as well went above and beyond to make sure I was satisfied. I knew there was a reason I keep coming back to purchase my vehicles here! Keep up the great work! More
by Newermodel2019
Employees Worked With
Brandon Taylor, Business manager Brandon
March 29, 2019
Amazing services Amazing services. my salesman Brandon was wonderful very helpful and quick with the process! I would definitely recommend this company and salesman to Amazing services. my salesman Brandon was wonderful very helpful and quick with the process! I would definitely recommend this company and salesman to anyone! Such a great place! More
by Marteonh
Employees Worked With
Brandon Taylor
March 29, 2019
Great experience! We had an excellent experience at Napleton. Woody is an amazing sales person. Friendly, accommodating, and extremely helpful. Attended to everythin We had an excellent experience at Napleton. Woody is an amazing sales person. Friendly, accommodating, and extremely helpful. Attended to everything we needed and was very easy to work with. We will definitely recommend him, and Napleton to others! More
by geetarman91
March 29, 2019
Greay buying experience! I contacted Matt about possibly trading for a Toyota Tacoma. He was quick to respond and tell me about what Tacoma models were in stock and on order I contacted Matt about possibly trading for a Toyota Tacoma. He was quick to respond and tell me about what Tacoma models were in stock and on order and current discounts and rebates available. When I came in to test drive a Toyota Tacoma SR5 Matt was knowledgeable about the truck features and able to answer all questions. Matt was helpful throughout the entire buying process. More
by SmoPo@2016
March 29, 2019
Easy and comforting. While we weren’t able to get car with them Kevin at Napeltons was imforntative and friendly the entire process. I would definitely recommend purchasin While we weren’t able to get car with them Kevin at Napeltons was imforntative and friendly the entire process. I would definitely recommend purchasing a car from them. More
by Ilovefajitas
March 29, 2019
Brad made my purchase pleasant! Brad was knowledgeable and very patent. As a representative of Napleton's, he instilled confidence that I would be treated well even after the sale. Brad was knowledgeable and very patent. As a representative of Napleton's, he instilled confidence that I would be treated well even after the sale. More
by Phyl
March 29, 2019
Ex Cheyguy Amazing service from Brad and Co. spot on when it comes to selling a quality vehicle and making sure all is A-Ok, good follow up and communication. Amazing service from Brad and Co. spot on when it comes to selling a quality vehicle and making sure all is A-Ok, good follow up and communication. Hard to find this anywhere else in CU More
by Exchevyguy
